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"Great customer service and beautiful pool and spa."

"Stayed here for 8 nights and the experience was very positive. The staff are helpful and gracious especially for a long stay like ourselves. The breakfast is hearty, don't forget you can get eggs to order! The rom is a good size for 2 people sharing. Location you can walk to multiple coffee shops and cafes, and is quiet. Hotel is great to provide access to local drivers/taxis and I recommend getting the number of a few drivers so that you can be picked up or other activities. "

"Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10"

"I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up."

"We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda."