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Puma Resort Hotel

4.5 star property
Experience an action-packed getaway with tennis courts and volleyball at your fingertips. Indulge in leisurely days lounging by one of two pools surrounded by lush gardens.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Puma Resort Hotel

Garden view
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Reception
Bar (on property)
Bar (on property)
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Gym
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Standard

Triple Standard

Triple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Triple Superior

Triple Superior

Triple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Family Room

Premium bedding, down duvets, pillow-top beds, minibar

Family Room

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Doble Superior

Premium bedding, down duvets, pillow-top beds, minibar

Doble Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Doble Standard

Garden view

Doble Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Cuadruple Standard

Premium bedding, down duvets, pillow-top beds, minibar

Cuadruple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds

View all photos for Cuadruple Superior

Premium bedding, down duvets, pillow-top beds, minibar

Cuadruple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds

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includes taxes & fees
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About the area

Map
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430

Getting around

  • Ciudad del Este (AGT-Guarani Intl.) - 56 min drive

Restaurants

  • ‪Vega's Bar - ‬13 min walk
  • ‪KUKUTA - ‬7 min drive
  • ‪Polleria Ka'arendy - ‬18 min walk
  • ‪Tommy - ‬13 min walk
  • ‪Churrascaria O Costelao - ‬17 min walk

About this property

Puma Resort Hotel

Luxury family-friendly resort in the city centre
At Puma Resort Hotel, you can look forward to a free breakfast buffet, a corner/local shop and a terrace. Active travellers can enjoy volleyball at this resort. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out
  • Local meal delivery service, concierge services and wedding services
Room features
All 55 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Highchairs, childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LED TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, patios and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas
  • Volleyball
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 22 August 2024 to 21 August 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin

Frequently asked questions

Does Puma Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

Is Puma Resort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Puma Resort Hotel?

Self-parking is free at this property.

What time is check-in at Puma Resort Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Puma Resort Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Puma Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Puma Resort Hotel located?

This family-friendly resort is located in the city centre.

Puma Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean Stuff was very helpful , I will stay here again

2/10 Terrible

Orlando

Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú. Entonces falta mas información en la app para no seleccionar un hotel equivocado. Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado. Quedo atento a dicho reclamo y solicitud.
Stayed 1 night in Jan 2024

10/10 Excellent

Mahysa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
Stayed 2 nights in Mar 2023