Shangri-La Hotels and Resorts hotels in Dubai, Dubai

"The hotel is centrally located for a tourist. Hakim went out of his way to help with my comfort and to provide information about places of interest. There is a shop in the lobby that has a great selection and excellent prices (plan to negotiate a bit). Enjoyed the pool too."

"Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy. "

"Staff were amazing, hotel was amazing, food was amazing every single thing was amazing highly recommend "

"ALL POSSIBLE STARS"

"Staff is very friendly "

"Very clean and the staff were amazing from the moment we walked in. Definitely, I recommended this location."

"Great hotel with super luxurious rooms. It’s the superb staff that make this such a good hotel. Without exception all of the staff were friendly, helpful and fully committed to making my stay pleasurable."

"Perfect hotel in Downtown Dubai!"

"Meticulously maintained!"