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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with 24-hour front desk and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Queens Hotel

Bar (on property)
Property amenity
Standard Room, 1 Double Bed, Non Smoking
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The price is €71
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Sleeperz Hotel Dundee

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.4 out of 10, Exceptional, (1001)
The price is €62
includes taxes & fees
22 Dec - 23 Dec
Sleeperz Hotel Dundee
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About the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU

What's nearby

  • University of Dundee - 1 min walk - 0.1 km
  • Dundee Science Centre - 2 min walk - 0.2 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 9 min walk - 0.8 km
  • Discovery Point - 9 min walk - 0.8 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in the city centre
Take advantage of dry cleaning/laundry services, a bar and a restaurant at Best Western Queens Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • English breakfast (surcharge), a porter/bellboy and meeting rooms
  • A front desk safe, a 24-hour front desk and luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All 53 rooms offer amenities, such as free WiFi and safes, in addition to free newspapers and room service.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 20 July and 30 September.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 7.5 for adults and from GBP 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

Is Best Western Queens Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Queens Hotel?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Queens Hotel on 22 Dec 2024 start from €70.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Queens Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Queens Hotel?

Checkout is at 11 AM.

Where is Best Western Queens Hotel located?

Located in the heart of Dundee, this hotel is steps away from University of Dundee, Dundee Contemporary Arts Centre and Dundee Repertory Theatre. Dundee Science Centre and St. Paul's Episcopal Cathedral are also within 5 minutes. Dundee Station is 8 minutes by foot.

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 161 out of 515 reviews" "
Rating 8 - Good. 229 out of 515 reviews" "
Rating 6 - Okay. 80 out of 515 reviews" "
Rating 4 - Poor. 32 out of 515 reviews" "
Rating 2 - Terrible. 13 out of 515 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

I can't really review this property because when I appeared for my reservation, I was actually sent to another hotel because they were having problems accomodating me. However, they were great in setting up a reservation for me at another hotel and providing transportation to and from that hotel, allowing me to park my rental car in their parking lot for free, which helped me a lot. So I will say they take care of their guests, whatever the circumstances.
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Stayed 1 night in Sep 2024

10/10 Excellent

Ileana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carroll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were able to walk everywhere!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Average Hotel at a reasonable price
Receptionist and customer service was excellent with a friendly greeting at check-in time. Was comfortable in room although had to wait a few hours before the radiator heating came on. The bathroom was clean and had plenty of towels and body wash/shampoo although needs an upgrade though. The room was very small for a double, is dated and furniture, carpet and decoration are in need of a refurbishment. Pity this hotel has lost its former glory!
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024

8/10 Good

Stephen, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Great location for exploring Dundee by foot.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Bob

Travelled with family
Liked: Cleanliness
faded glory of a 4 star hotel. The owners are working on renovation, but they are not there yet. There is a very limited staff working very hard to satisfy patrons.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Certainly did the job
Stayed 1 night in Jul 2024

8/10 Good

Alok

Stayed 1 night in Jun 2024

8/10 Good

robyn

Liked: Cleanliness
It was nice. But tired in the rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Bríd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Service excellent, in particular Kim deserves a mention. A brilliant example of hospitality staff at its best!
Stayed 2 nights in Jul 2024

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Excellent service and my room was ready early so they let me check in. Very nice staff. Hotel is very run down however, and there were hairs all over the sheets and shower that weren’t mine.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had character
Stayed 2 nights in Jul 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort
Pleasant
The room was a bit run down but comfortable. The location is excellent. The girl on reception,Kimberly, was very friendly and helpful.
Stayed 2 nights in Jul 2024