2/10 Terrible
Emily
Travelled with family and small children
28 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Wynham should be mortified that they allow people stay here. I felt unsafe and the rooms were so dirty! There was hair and stains on the bed. The water was brown and wouldn't drain. We switched rooms and wiped down everything. The new room at least had clear water, but there was a stain on the comforter, which i removed and handed to the staff. Right before bed my neice find an old chocolate bar under the bed. I went siren to the indoor pool to check it out before the kids changed into their suits, and thank goodness i did! The lights werent on but the pool was open for use. The water was stagninant and you couldn't see the bottom. There was a disgusting film on the water. I told the kids they couldn't swim and they wanted to see why. They said it looked like a crime scene. The breakfast offered consisted of white bread and a couple of apples. The hotel wasn't the cheapest. I really wanted to go to another hotel, but since i booked through a 3rd party, they couldn't refund us so we could use it to contribute to another hotel.
Emily
Stayed 1 night in Oct 2024