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Xelena Hotel & Suites

5.0 star property
Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xelena Hotel & Suites

Indoor pool, pool loungers, lifeguards on site
Exterior
Exterior
Suite de Lujo
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Parking included
The price is €373
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Junior

Suite Junior

Suite Junior

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple

Triple

Triple

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Presidencial

Suite Presidencial

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidential With Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite Presidential With Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Deluxe

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite Deluxe

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Esplendor by Wyndham El Calafate

Pool
Breakfast included
Spa
Parking included
8.6 out of 10, Excellent, (482)
The price is €117
includes taxes & fees
19 Dec - 20 Dec
Esplendor by Wyndham El Calafate
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About the area

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Calafate Fishing - 3 min drive - 2.6 km
  • Gnome Village - 4 min drive - 3.2 km
  • El Calafate Historical Interpretation Center - 6 min drive - 3.8 km
  • Santa Teresita del Nino Jesus Church - 7 min drive - 3.7 km
  • Glaciarium - 7 min drive - 3.4 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪La Cocina - ‬6 min drive
  • ‪Pura Vida - ‬4 min drive
  • ‪Cerveceria Artesanal Chopen el Calafate - ‬5 min drive

About this property

Xelena Hotel & Suites

Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace and designer shops on-site. Treat yourself to a body treatment, a facial or a body wrap at Zen Spa, the on-site spa. The on-site restaurant, MORA, features ocean views and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool with sunloungers and a lifeguard on site
  • Free self-parking
  • Full breakfast (surcharge), a free shopping centre shuttle and a computer station
  • Multilingual staff, a porter/bellboy and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms include comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Showers, bidets and free toiletries
  • LED TVs with cable channels
  • Heated floors, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Xelena Hotel & Suites?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on 19 Dec 2024 start from €373.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xelena Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Checkout is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mile (2 km) of Bahía Redonda, Bahía Redonda Viewpoint and Lago Argentino. Calafate Fishing and Anfiteatro Del Bosque are also within 2 miles (3 km).

Xelena Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 397 reviews" "
Rating 8 - Good. 89 out of 397 reviews" "
Rating 6 - Okay. 36 out of 397 reviews" "
Rating 4 - Poor. 14 out of 397 reviews" "
Rating 2 - Terrible. 9 out of 397 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell, Santa Clara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room and staff
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Travelled with group
Liked: Property conditions & facilities
The hotel is in a good and convinient location. We had a room with a view of the lake which was lovely. The food is mediocre but they charge prices as it would be a five star restaurant. I suggest you don’t eat there. There are increíble restaurants in town. In addition the service at the restaurant is poor.
Stayed 3 nights in Nov 2024

4/10 Poor

Nidhi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Internet service and electricity issues -AC didn’t run till 1130 pm on day 1 Room service pathetic - needed to call them 2-3 times for everything such as a kettle, plates, or even for AC service We went and got it ourselves on most occasions Door won’t get locked on its own so can’t say it was safe Too much noise and music from the restaurant - we were given a room next to restaurant Basic toiletries not kept on second day The room decor and furniture and everything else was very dated They are barely a 3-star hotel; not sure why they even claim them selves to be 5-star. Expedia should not put a 5-star rating to them
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 2 nights in Nov 2024

8/10 Good

Rylee

Stayed 4 nights in Sep 2024

10/10 Excellent

Delos, Owego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel with excellent service and two nice restaurants but located in a remote area away from town. Our first room was less than ideal with a view facing a stone wall but they gave us a free upgrade to a trip,e room with a view off the lake.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Xiaoning

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to Lake Argentino with a nice view of the lake. The hotel has nice facilities, and the amenities are excellent. The breakfast was wonderful. Like most people we met in Argentina, the hotel staff were very friendly and helpful. It was worth every penny of the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse, Bay Harbor Iss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

8/10 Good

david, owings mills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property Not as close to the lake as I expected
Stayed 2 nights in Oct 2024

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

deyi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Oct 2024

4/10 Poor

Ashkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of potential theft. Nice property, on the whole very nice staff. We caught maintenance trying to steal. Management took this pretty casually and had zero consideration that it ruined our day with very little in the way of offering something besides a meal.
Stayed 3 nights in Oct 2024

2/10 Terrible

Maxim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma Lydia, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iris Berry, Ceci, elegante Nice, Place I, Love de Spa And The Restaurant Has Wonderful Food de Stuff Is Berry, Very Nice And I Love Are Stay There For Me Best place in Calafate
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen Reid, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a car so can’t speak to other forms of transportation. The hotel was clean and in good repair. The staff at the restaurant very friendly. The hotel is not constructed of high quality materials but was put together well. Drinks were very expensive and on par with New York.. humm. Stayed in the one bedroom suite facing the lake. Breakfast was included and delicious. Would recommend and would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Stayed 2 nights in May 2024

6/10 Okay

Deeplaxmi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt. The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!
Stayed 2 nights in May 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Slightly far from town
Stayed 2 nights in Apr 2024

8/10 Good

Verena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not 5 stars but a good stay in El Calafate
Stayed 2 nights in Apr 2024

6/10 Okay

Noel

Travelled with family
La propiedad esta en una excelente localidad. Hermosa vista del lago y muy accesible a las areas turística. La propiedad está catalogada 5 estrellas sin embargo carece de muchas cosas para ser catalogada de esa categoria. Las habitaciones super sencillas sin ningún detalle de alta categoria. Lo mas importante el servicio al cliente era de categoria de hotel maximo 3 estrellas. Cuando llegamos nadie nos recibió en la entrada, no tenian personal para asisitir con las maletas ni dar una bienvenida personalizada como es de costumbre en un hotel da alta categoria. El servicio del desayuno tampoco era bueno. Muy poca atención de los empleados. En nuestro caso solo nos preguntaron el número de habitación y nunca se acercaron a ofrecer algo ni nada. Practicame era como si no hubiesen meseros para asisitir a los huéspedes. El menú demasiado limitado y de poca calidad. En resumen puedo decir qué es un hotel muy bonito pero no es un hotel 5 estrellas. Practicame entramos y salimos y nos sentimos completamente solos en el lugar durante las 2 noches que estuvimos alli. No recibimos ningún tipo de atención que nos hiciera sentir bienvenidos y que nos haga regresar al hotel en otra ocasion.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, location and service! Recommended!!
Stayed 2 nights in Apr 2024