6/10 Okay
Terry
14 Feb 2025
Disliked: Amenities
Upon arrival to room 308 while taking my luggage to the room, a gentleman held the interior door open for me. Went out to get more luggage the interior door was locked and the outer door lever was missing to open the door. Had to go around to the west entrance to get in. There was sticky substance on the counter and dresser, a large hole in the wall beneath the heat pump unit, noticed exterior stucco damage on the west second floor exterior columns, a soffit panel was hanging down from the interior east second floor. Pool area was not usable and in bad condition. Two ice machines were out of ice, the ice I was able to get out of the north west machine had white sediment in my cup. Went for breakfast and the waffle mix was low and the syrup dispenser was empty. Made 1/2 waffle and had to tip the dispenser to get syrup. Looked around for a staff member to let them know and didn’t find anyone. The lobby area was impressive but the outer area was in need of maintenance. Not a good experience and was very disappointed.
Terry
Stayed 1 night in Feb 2025