Ferrel Holidays

Room was a nice size. Bathroom had a large shower. Hotel seems to be fairly new. Great location.

Easy to access. Easy checkin. Great staff. Great facilities.

My son and I chose this property for our first 2 nites in Lisbon and could not be happier. The hotel is located in the heart of old town Lisbon, right by the Museum of the Republican National Guard and the Museum of Archeology of Carmo. The check in process was quick and smooth. The hotel receptionist/ concierge Leonardo was very pleasant and accommodating. He showed us a map of the area and pointed out the must see attractions. He also recommended top restaurants in the are, per our request. The breakfast was delicious and featured plenty of choices! Never realized how delicious Portuguese bread and pastries are! Yum! The room was very spacious, clean and elegantly decorated. It had all necessary amenities, safe included. The hotel was able to accommodate my reservation requests. If you love bookstores, the oldest operating bookstore on the planet, Livraria Bertrand, is a mere 5 minute walk away. Lots of shops and restaurants nearby and close to all city center attractions. Will definitely stay at this property in the future!

Major issue, and this is why I would not give it 5 stars. For a 4-star hotel, not to have free water and coffee 24/7 in room or lobby is inexcusable and irresponsible. We could not believe that this situation existed. Otherwise, the staff was absolutely great and everything else were excellent.

Fantastic hotel, would definitely recommend