6/10 Okay
Kathryn
Business traveller
11 Dec 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The most awful breakfast!!! And other faults, but some good...
I didn't notice, when booking, there are steps inside and then a flight of stairs to access reception. Not great with a case. Check in was ok. I did wonder with the old fashioned key whether that was an indicator of what was to come. It was.
My room was not at all like the pictures for that type of room. The carpet inspired me to keep my shoes on. The room was small. Almost impossible to walk along the left side of the bed due to the 'wardrobe' clothes rack, when used, taking up that space. The dark wood furniture was chipped. There were no available plug sockets by the bed. There was actually only one available socket as furniture was used to prevent access to other sockets.
The kettle was clean and efficient and the biscuits were lovely.
The bathroom was modern, and clean, towels were harshly scratchy, no face cloths. The water in the sink was fabulously hot though. The bed was comfy. The sheets felt like a 3* quality (thin).
The breakfast was truly awful. It was £15. The 'hot' food on the buffet was barely warm. The sausages had no 'cooked' colour and were sat in 2cm of oil. The mushrooms were watery. The bacon folded up and either oven cooked or microwaved to 'barely cooked' status. The orange juice was truly awful and had a nasty and odd aftertaste. The coffee came out of an urn! When I went up to get some toast, the staff cleared away my plate and cup (I hadn't finished!).
Overall, expensive & tired
Kathryn
Stayed 2 nights in Dec 2024