6/10 Okay
Thomas
Travelled with family and small children
19 Nov 2024
Liked: Cleanliness
When we arrived went to the room to leave our stuff as heading to Christmas market. When git back needed the shop so headed there first. We came back my son asked coukd he turn on the tv all the channels were bad so went downstairs to reception to inform them to be told that no other room have complained about the tv told him literally threw bags in the room as had plans. So went outside to go back to the room to find staff in the room where my 13 year old son was wasnt impressed about that anyway wasnt expecting anything to be done due to the time which thoughts was ok like get over it. Then 0600 the phone rings to say it my wake up call told them i didnt ask for one for the man said ya did and gave my room number was like i did not apologised put phone down so been up since 0600 not a happy person. Only thing they seem interested in this morning was my checking out. I wont be back there again 4* hotel but felt like 2* service. Also have loom roind the room not as clean as ya think lampshades
Thomas
Stayed 1 night in Nov 2024