Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property
Luxury Edinburgh hotel in Haymarket with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout curtains
Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Exterior
Grand Suite, 2 Bedrooms, Non Smoking

Reviews

9.0 out of 10

Wonderful

Guests liked:

Comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is €157
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR

What's nearby

  • Princes Street - 5 min walk - 0.5 km
  • Edinburgh Castle - 14 min walk - 1.2 km
  • University of Edinburgh - 15 min walk - 1.3 km
  • National Museum of Scotland - 16 min walk - 1.4 km
  • Royal Mile - 19 min walk - 1.6 km

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Princes Street Tram Stop - 12 min walk
  • Edinburgh Airport (EDI) - 23 min drive

Restaurants

  • ‪The Picture House - ‬2 min walk
  • ‪BrewDog Lothian Road - ‬1 min walk
  • ‪Red Squirrel - ‬3 min walk
  • ‪The Beer Kitchen - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury eco-certified hotel near Edinburgh Castle
Located close to Edinburgh Gin Distillery and National Museum of Scotland, Sheraton Grand Hotel & Spa, Edinburgh provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage, a body wrap or a body scrub at One Spa, the on-site spa. The on-site restaurant, One Square, offers breakfast, lunch and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a fireplace in reception and a bar. In addition to a 24-hour business centre and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a lift and a computer station
  • Concierge services, a front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 269 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and free toiletries
  • 94-cm LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Covered self-parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
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Sheraton Grand Hotel And Spa
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Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Frequently asked questions

Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Hotel & Spa, Edinburgh?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel & Spa, Edinburgh on 24 Nov 2024 start from €156.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hotel & Spa, Edinburgh pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Grand Hotel & Spa, Edinburgh?

Self-parking is available for GBP 17.50 per night.

What time is check-in at Sheraton Grand Hotel & Spa, Edinburgh?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Hotel & Spa, Edinburgh?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sheraton Grand Hotel & Spa, Edinburgh located?

Located in Haymarket, this luxury hotel is within a 10-minute walk of Edinburgh Gin Distillery and The Meadows. Edinburgh Castle and Real Mary King's Close are also within 1 mi (2 km). Princes Street Tram Stop is 12 minutes by foot and Haymarket Tram Station is 12 minutes.

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews" "
Rating 8 - Good. 200 out of 1005 reviews" "
Rating 6 - Okay. 65 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arushi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Grand Edinburgh is a great hotel with lovely rooms, a fantastic spa, and helpful staff. Perfect stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location with tram, bus and walking access to all of Edinburgh. You can reach the other end of the Royal Mile in ~30mins walking. We will definitely stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked the Sheraton Grand as we were going to the Usher Hall that evening. So it was convenient for us & also had on site parking. Everything was excellent about the hotel apart from our check in. Our room was advertised as available from 3pm & we were not able to get into our room as it was not ready for us until 4.20pm. The check in receptionist showed us into the VIP lounge & left us there, it was approx 15 minutes before any of the staff in the lounge asked us if we would like a refreshment. Eventually at 4.15pm I went back to reception & ask if our room was ready & it was. I do wonder how long our room was available & how long the receptionist would have taken to come & let us know the room was now ready for us. That small blip was the only downside we experienced at the Sheraton, everything else was excellent. I would book again if going to Edinburgh.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!!
Stayed 1 night in Nov 2024

4/10 Poor

Andy

Liked: Property conditions & facilities
Disliked: Staff & service
When checking in to the hotel, the receptionist could not find my booking. I showed them the Expedia confirmation - but apparently they needed the hotel confirmation number which was not provided by Expedia. They asked for photo-ID, and still could not find the booking. Finally it was clear that despite clearly saying my name, and showing my photo id with my name on it, the receptionist was looking up the name incorrectly. My name is O'Donovan and the receptionist was looking up Donovan. I been asked for my surname, and replied O'Donovan, I was asked for my photo-id and it shows O'Donovan, I was asked for my first name , Andy. And still the receptionist was looking up Donovan - my first name does not begin with an 'O'.. The probem with all of this is that I was made to feel like I had made a mistake, either I wasn't who I said I was, or the booking was incorrect. One the booking was found, by another receptionist, there was no apology. Again, the receptionist's mistake was my fault. I did not feel welcome - I felt distrusted.. When a hotel of this quality cannot find a booking, they should first be checkign the have understood the right name.... instead, I got unwelcome distrust. My response - there are many other hotels in Edinburgh.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

shaun

Stayed 1 night in Nov 2024

10/10 Excellent

tianshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Phill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights in Edinburgh recently and hotel hopped for fun. The Sheraton was the best hotel overall. Better than others such as the Radisson Blu! We’ll be back next year.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, very clean and comfortable bed. Though we didn't get a nicer view outside as requested, the staffs were all nice and attentive. We had a little issue with the shower door not closing shut and causing a little puddle on the bathroom floor everytime we shower it was not the staffs fault but rather a maintenance issue. We had access to their club lounge but the breakfast menu was the same for all the days we stayed there. It was great but i think people would appreciate more if they put a little variety on their menu. They do have a restaurant available on the site for full service. The city is very walkable and a warm bath at the end of the day is very relaxing! Great Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fantastic but unfortunately the down part is no free parking
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, amenities
Great property and staff
Stayed 2 nights in Oct 2024

8/10 Good

Verity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer services; outstanding food
Stayed 2 nights in Oct 2024

8/10 Good

Paul, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, lovely bathroom with separate shower and free use of safe .. very clean and cleaned everyday and the room was perfect temperature never felt too cold or too hot and bed was so comfortable too
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

It was just Great
Stayed 1 night in Oct 2024

8/10 Good

Damola

Stayed 1 night in Oct 2024

4/10 Poor

Tracy, Surrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed in the original room that was given to us but thankfully we got it changed. The cost to use the hot tub and pool was extremely high priced. The hotel was easy to walk around to various places but the over condition outside wasn’t what we had expected. The sidewalks were not well kept with signs that had fallen down and been on the ground for a while. We were sadly disappointed in how little the city did to keep the buildings and cemeteries etc in good condition despite the incredible history.
Stayed 3 nights in Sep 2024

6/10 Okay

Sureyya, LONDON

Travelled with partner
Liked: Cleanliness
We chose this hotel as we wanted a place from which we can reach everywhere by walking as this was our first visit to Edinburgh. We stayed for four nights. Since we did not use cafe or restaurants, I cannot comment on them. However, the room facilities were below our expectations of a five star hotel. In our room, the provided shampoo, conditioner and body lotion were all the same. We noticed this after using the spa, over there all were clearly different. At the women’s spa - the dryer was not working. Tea and coffee was not replenished while we were there. The draw was not closing properly, shower pipe connection cover to the wall and the toilet paper holder were loose. Some other expected things were not provided such as earbud, toothpaste etc.
Stayed 4 nights in Oct 2024

8/10 Good

KELLY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024