Puerto Vallarta Hotel Guide. Hotels in Fluvial Vallarta, Puerto Vallarta, Mexico

"Good "

"The resort is a bit dated but makes up for it by its amazing staff who provide excellent service in every area of the resort. The crew at the front are ready to welcome you and if you need a taxi they are on it so fast its great! The housekeeping staff are meticulous and keep every area, especially the rooms, so clean. The staff at the restaurants are fantastic and the chefs are outstanding. We did 2 nights at Cucina, Panema and Zen; Cucina and Panema were just amazing each time. We had issues at Zen 1/2 nights but would suggest going for the first seating as it seemed with the later seating the service and food suffered a bit due to business. We only had one night at Frida but only because we had to choose haha; it was still so good and highly recommend the guac ! Out of 8 days we only had one bad meal! Dont miss the poolside burgers, as we did for most of the week only to discover how bomb they were on the last day lol!! The pool servers were amazing and so friendly, ensuring you are always well hydrated. We just loved our usual server he was amazing!! The only thing I would say is the pool is heated which is really great, especially for littles, but it was a little too hot. It would be nice to turn down the temperature just a tad or have one pool thats cooler. My last all-inclusive was a Royalton in DR and it was a lot more expensive and absolutely terrible so thank you Hard Rock Vallarta for showing what an awesome all inclusive trip really is!! Faith restored"

"So relaxing and beautiful. "

"I enjoyed everything about my stay. The only complaint I have is that the bottles of alcohol in the rooms were not replaced as is mentioned in the little plaque. I am only a gin drinker and the bottle upon arrival was almost empty. I asked about getting a new bottle and it never was replaced. Also, bring your own conditioner. They have a soap that is both body wash and shampoo. There was also no lotion. Otherwise, everything was great. "

"Very, very clean, great security, friendly & very cordial staff. My entire party has always felt very safe at this Hotel and in Puerto Vallerta. I like that we must wear wristbands - to me, it’s an another level of security. Love this Hotel! "

"👍"

"There was an issue with checkin but it was resolved by the operations manager Andrea"

"The hotel is very clean as is the rooms. The bed sheets are very soft and comfortable and so is the bed. The breakfast was very good. I would highly recommend this hotel. "

"Excellent service. A lot of area on beach to sit as well as th pool. "