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Quality Hotel The Reef

4.0 star property
Beach hotel with a conference centre and a bar/lounge

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Hotel The Reef

Water park
Exterior
Superior Twin Room
2 restaurants, breakfast served
Shower, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
The price is €124
includes taxes & fees
22 Nov - 23 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family XL Room

Family XL Room

Family XL Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Heating
Dining table
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 70 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Superior Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Compact)

Double Room (Compact)

Double Room (Compact)

Highlights

Heating
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Champagne service
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Tordenskjoldsgade 14, Frederikshavn, 9900

What's nearby

  • Frederikshavn Harbour - 8 min walk
  • Kattegat Silo - 9 min walk
  • Arena Nord - 18 min walk
  • Palmestrand Beach - 4 min drive
  • Frederikshavn Golf Club - 5 min drive

Getting around

  • Frederikshavn Station - 5 min walk
  • Aalborg (AAL) - 46 min drive

Restaurants

  • ‪Fresco Sandwich - ‬3 min walk
  • ‪2Takt - ‬4 min walk
  • ‪Bone's Frederikshavn - ‬4 min walk
  • ‪Hotel Jutlandia - ‬2 min walk
  • ‪Jerry's Restaurant & Bryghus ApS - ‬2 min walk

About this property

Quality Hotel The Reef

Upscale family-friendly hotel in the city centre
You can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe at Quality Hotel The Reef. At the two on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, self-parking (surcharge) and an electric car charging station
  • A TV in reception, a lift and tour/ticket information
  • 14 meeting rooms, coffee/tea in reception and smoke-free property
  • Guest reviews speak well of the helpful staff
Room features
All 210 rooms offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and hairdryers
  • 50-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, cots/infant beds and housekeeping

Languages

Danish, English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 125 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Det Gule Pakhus
  • Lobster Bob
  • Restaurant Calypso
  • Sundeck Bar
  • Sundeck Bar

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 November to 5 July:
  • Sauna
  • Hot tub
  • Swimming pool
  • Water park
The property will be renovating from 4 November 2024 to 6 July 2025 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 300 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for DKK 100.0 per day

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Frequently asked questions

Is Quality Hotel The Reef pet-friendly?

Yes, pets are allowed at this property. There's a fee of DKK 300 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Quality Hotel The Reef?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Hotel The Reef on 22 Nov 2024 start from €124.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Hotel The Reef?

Self-parking is available for DKK 125.00 per day.

What time is check-in at Quality Hotel The Reef?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Hotel The Reef?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Hotel The Reef located?

Located in the heart of Frederikshavn, this family-friendly hotel is steps away from Bolten, Frihedsmonumentet and Tordenskjold. Brysterne and Tubablaeseren are also within 5 minutes. Frederikshavn Station is 5 minutes by foot.

Quality Hotel The Reef Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1019 reviews" "
Rating 8 - Good. 413 out of 1019 reviews" "
Rating 6 - Okay. 129 out of 1019 reviews" "
Rating 4 - Poor. 33 out of 1019 reviews" "
Rating 2 - Terrible. 17 out of 1019 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property bar & restaurant were not open on a Thursday night. This was a surprise
Stayed 1 night in May 2024

6/10 Okay

anton

Liked: Cleanliness, staff & service
Limited room service
Stayed 4 nights in May 2024

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 4 nights in Mar 2024

10/10 Excellent

KIRILL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL STAY EVER!
I had a very horrible experience with this hotel. Everything was overpriced. It claims to be 4 stars but the rooms were dirty, the food was stale, there was no room service the whole time I stayed several days. The front desk staff lady I don't know her name but she was Danish in her Mid 30-40's she was extremely rude to me she wanted me to wait around 2 hours in the lobby instead of the room on a flloor not a single staff was cleaning because they could not locate my laundry I had given then 2 days prior. With heavy luggage after spending a fortune on their dirty, unsanitary hotel. I tolerated all that including waiting in long lines with huge family crowding to go to the swimming pool. They were loud people coughing everywhere I saw no Covid precautions in place at all. Everything was old and outdated. The front desk staff lady was so rude to me I asked to speak to a manager and she gave me a "Stepherd Wives" grim ignoring me told me to go over there like a little boy. I keep repeating my request until a guest behind me a man rudely interupted me and this lady incited this whole thing by stonewalling me and rudely disregarding me. My laundry should have been ready at 11 am at check out they had it for 2 days. They charge 800DKK to do simple 3 outfits. I tolerated all of it after spending $170 a night to basically stay in a dump then the manager calls me up and basically abuses me during a dinner hour totally and completely unprofessional. Lotte Anderson a nightmare! -WORST!
Stayed 1 night in Jan 2023

10/10 Excellent

Preben Buch

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Parking convenient - restaurants nearby
Right in the heart of town, parking was very convenient just across from the hotel. They gave you a note to place on your dash board. Overall good stay w many restaurants nearby. Room will be good to have a fridge and could do with a bath mat even though the design of the shower door is very good
Stayed 2 nights in May 2022

8/10 Good

Lin

Stayed 1 night in Apr 2022

10/10 Excellent

Lin

Stayed 1 night in Aug 2021

10/10 Excellent

Tina Byriel Brøndum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, great waterpark, great staff !
Stayed 5 nights in Jul 2021

8/10 Good

Mette

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2021

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
crowded in weekends
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mads André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fine hotel. A bit expensive.
Stayed 2 nights in Jul 2020

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop
It was a nice spot to stop by on our way to Skagen - perfect For a family trip Or for a couple trip :)
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Positively surprised by the standard and facilities. Perfect for families!
Stayed 1 night in Aug 2020

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat stay.very kids friendly!
Great stay over the weekend. Rooms are nice, however difficult to have the window open at night as the seagulls are loud. But adds to the “reef” experience. Pool was better than expected and kids loved it. I have had better breakfast at other Scandics, but might be because of corona that standard were a bit low.
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a hotel for families and screaming kids. No minibar. Limited menu that closes at 21. We had to order delivery pizza and the place recommend was some of the worst pizza I've had. The family room was tiny, cramped and not the double sofa bed we were promised.
Stayed 1 night in Jun 2020

10/10 Excellent

Lee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff and really fun for kids below 12
The staff are fantastic. They are really responsive and supportive. The pool spa is great and has tons of fun for kids and sauna and jacuzzi's for parents. When it gets busy there are some small incidents like other guests being really disrespectful and throwing chewing tobacco "snus pouches" in the pool, but the staff are quick to remedy these unfortunate incidents.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Henrik, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family resort mainly for families. The restaurants, ... are extremely busy with families. The service is pretty good, but it is noisy, busy and a bit crazy during the morning breakfast, but otherwise good. The facility has multiple bars, a good internet and the water world is amazing.
Stayed 5 nights in Dec 2019

8/10 Good

Niels E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond - we simply loved it!
Scandic the Reef was booked as a family trip because of the water park and I have to say it did not disappoint! Our little New Years’ trip was above what any of us expected! The water park was so amazing and the comfort of our beds and room over all has send us on a mission to get a bed just like the one we slept in, it was that good. The breakfast was above and beyond as well, make your own waffles, omelettes, juice, and choose anything your heart desires from the large buffet. Our only regret is that we didn’t book another night :).
Stayed 1 night in Dec 2019