10/10 Excellent
Teresa L.
25 Jul 2024
Liked: Cleanliness
VRBO Owner Roy is AWESOME!
Short story- upon arriving , Westgate Resort had cancelled our reservations (a glitch in the system). The VRBO owner, Roy, went above and beyond expectations to verify the issue was corrected. (a very lengthy process).
Here are the CONS:
Check in at the resort is a mad house. There is absolutely inadequate parking for check in!
I do not like the presentation of waiting in line and then being chaperoned to the sales area for an aggressive aka sales manager to attempt to sale you anything he can to get you to attend the presentation tour to sell you a timeshare. I have no issues saying NO!
The PROS:
Rent from ROY...
Once the issue was resolved, the staff was amazing at getting us checked in promptly. The facility is clean & beautiful with very good security.
Now that we are knowledge in what to expect, we can politely or rudely. inform the front we are not interested in a timeshare.
We would rent from Roy again!
Teresa L.
Stayed 7 nights in Jun 2024