Genk Holidays

There is no parking as advertised. Something wrong with drain as the smell in the bathroom was unbearable. There was a nice chandelier but only 1 bulb in it. There was a coffee machine but no coffee pods, eventually we got them from restaurant downstairs. The key for the room is the same as key for the outside door which means, that all rooms have the same key and anyone can come to your room at any time. The room has so much potential but it felt like they don’t really care about anything. There is no working contact number for the property, so if anything happens (like you lose your key), you cannot contact them after 11 pm. The number on Expedia or google does not work.

The hotel is nice and as we travelled during Xmas period - it was nice, cosy and warm. However, a few massive disadvantages in the room: the shower doesn't have either a door or a curtain, a toilet's light was a movement sensitive, so literally you do your stuff there in complete darkness (sorry for details, but it was just awful!!!) and a host was cool about it saying that nobody ever asked questions about and made me feel bad like I was demanding fool... So it is a nice hotel, a great location, but these two things is such a turn off...

What a beautiful property, with a fantastic location next to a canal. We loved our charming, old-world room. The cozy bar off the lobby was perfect for after dinner cocktails. We will come back!

Quiet area, spacious room, graceful staff

Fabulous room with everything we needed. The most amazing breakfasts each day provided by the host. Great location, slightly out of the city, but in easy walking distance of everything. Would definitely recommend to friends and family as a fantastic place to stay.