Genovés Hotel Guide - Hotels with Pool in Genovés, Garachico

"This is my seventh trip to this hotel, and it never fails to delight. It is an ‘old school’ hotel with faultless service, attention to detail, and perfect location"

"Definitely a 5 star property. Excellent service in every aspect of our stay. "

"It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel. "

"The apartment was very well equipped. There was only 1 air con unit in the apartment which was in the bedroom-that was the only down side I can think of. Beds were comfortable and the balcony was huge. The area was very quiet at night. We always got a good spot by the pool late morning/early afternoon. The staff were all great and very helpful. Pool was a good temperature and inflatables were allowed at certain times. I would stay here again. "

"Excellent facilities and service"

"We really enjoyed the pools and free buffet breakfast most of all. The Air conditioning could use a little more strength. We rented the large superior suite for a night which seemed outdated."

"The hotel has absolutely stunning views across the sea making each morning magical as you see the sunrise. The food was tasty with plenty of options. Drinks are branded and water always available (although not stored in your room despite there being a fridge in the room). Pool area is clean with beds a plenty. No need to rush in a morning to get one. There is a coastal path and a few shops close by although I came just to lounge by the pool so didn’t see much of the local vicinity. I am a lone single female and felt perfectly safe here. Would definitely come back. "

"Beautiful location & friendly and helpful staff"

"I really liked this resort. We treated ourself to this 5 star hotel for our anniversary. They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly. The location itself is stunning and it's 30 seconds walk from the ocean. The staff has always been helpful and kind whenever we asked for something. Dream place and you feel like a king/queen. What could have improved: Big hiccup when we checked in. The reception OFFERED us a vip plan (red level) as a special thing for our anniversary, but the dream crushed when they presented me the price that was double what I already paid in my reservation. When I asked what was included with it, again lack of clarity in the explanation. I was in the end convinced to upgrade because it was deemed as sooo much better, but then when I realised that it was just a better room, jacuzzi, some kids free areas and more exclusive restaurants (that you have to pay separately) we knew it was not for us and we asked to downgrade (all this took 2h where we did not have a room yet). In that moment I wanted to give 1 star for that service. I give 4 stars overall as all the other staff members did their best to help us and make our stay a positive experience so 5 stars to them. Special mentions to Dieny and Mathias, super friendly and professional, who went over and beyond. Another inconvenience was that our room had a panel coming off above the bed that was full of dust behind. We changed room in the end."