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"I added a note to my booking to ask info and to ask for extra duvet. Got swift answer and spare duvet ready when we checked in. Staff friendly, sofa bed good size, room clean and included bedroom was very lovely. Also great location with good food in pub just across the car park"

"Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around"

"We really enjoyed our stay! The spa and pool is great and breakfast was really good! "

"Hotel is of excellent quality and charm. The bar is great, very intimate and overall location is excellent "

"Great hotel conveniently located steps from the station. The breakfast is particularly good in my opinion and is served promptly. we were given a complimentary room upgrade as well which was very much appreciated."

"Great stay. "

"Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday. "

"Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect. "

"The staff were very friendly and welcoming throughout. The room and bathroom very clean and comfortable. The only criticism was that the mattress was a tad too hard for our liking but that's a personal taste. Apart from that, everything was excellent including the breakfast. Can't wait to stay here again. "