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Albatros Spa & Resort Hotel

5.0 star property
Hotel with private beach and full-service spa

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Photo gallery for Albatros Spa & Resort Hotel

2 outdoor pools, pool umbrellas, pool loungers
Superior Room, 1 Bedroom, Sea View
Superior Room, 1 Bedroom, Sea View
Courtyard
Family Room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Cozy Room Single Use

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Room Single Use

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Cozy Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Highlights

Garden
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Suite with Plunge Pool

Premier Suite with Plunge Pool | Terrace/patio

Premier Suite with Plunge Pool

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Cozy Luxe Room

Cozy Luxe Room

Cozy Luxe Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Bedroom, Pool View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, 1 Bedroom, Sea View

Superior Room, 1 Bedroom, Sea View

Superior Room, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite with Plunge Pool

Junior Suite with Plunge Pool | Terrace/patio

Junior Suite with Plunge Pool

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Junior Suite with Private Pool | Private pool

Palmera Beach - Adults Only

Pool
Hot tub
All-inclusive
Spa
8.8 out of 10, Excellent, (130)
The price is €71
includes taxes & fees
6 Dec - 7 Dec
Palmera Beach - Adults Only
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About the area

Map
Deadalou 1, Hersonissos, Crete Island, 70014

What's nearby

  • Convention Centre Creta Maris - 5 min walk - 0.5 km
  • Port of Hersonissos - 5 min walk - 0.5 km
  • Aquaworld Aquarium - 8 min walk - 0.7 km
  • Star Beach Water Park - 2 min drive - 2.3 km
  • Crete Golf Club - 9 min drive - 8.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 25 min drive

Restaurants

  • ‪Shenanigans - ‬10 min walk
  • ‪Argo - ‬4 min walk
  • ‪'t Hof Van Holland - ‬9 min walk
  • ‪Friet Van Piet - ‬9 min walk
  • ‪Enomy Restaurant - ‬4 min walk

About this property

Albatros Spa & Resort Hotel

Luxury family-friendly hotel near Star Beach Water Park
At Albatros Spa & Resort Hotel, you can look forward to a free breakfast buffet, an adjacent golf course and a poolside bar. Active travellers can enjoy fitness classes at this hotel. Treat yourself to a hot stone massage, a body wrap or hydrotherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free food/drink shopping service and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-in, multilingual staff and evening entertainment
  • A billiards/pool table, beach towels and golf cart on-site
Room features
All 207 rooms offer comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with cable channels
  • LED light bulbs, mini fridges and daily housekeeping

Languages

English, French, German, Greek, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (753 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between 17 October and 24 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1039Κ015Α0031200

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

Does Albatros Spa & Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Albatros Spa & Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Albatros Spa & Resort Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Albatros Spa & Resort Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Albatros Spa & Resort Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 40 (subject to availability).

Where is Albatros Spa & Resort Hotel located?

With direct access to the beach, this Hersonissos hotel is next to a golf course and within a 10-minute walk of Convention Centre Creta Maris, Port of Hersonissos and St. Paraskevi Church. Aquaworld Aquarium and Sarakino are also within 10 minutes.

Albatros Spa & Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 94 reviews" "
Rating 8 - Good. 35 out of 94 reviews" "
Rating 6 - Okay. 11 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Wins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, going above and beyond
Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, but do NOT book a standard room!
Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Yosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade but rest with additional charge.
Free upgrade. Friendly staff. Good location. No free wifi in the room. Spa is with additional charge.
Stayed 1 night in May 2019

10/10 Excellent

PY

Great holiday here
The hotel staff could not have been any more friendly and helpful. Location is great we could hear the waves from our lovely big balcony, the buffet breakfast was full of choice. There was a better beach heading right 8 minutes away, ours was rather rocky near the waters edge. Entertainment great. Only niggle was the bed mattresses were too hard for us but then again we didn’t report it so perhaps something would have been done. Rooms were very clean
Stayed 11 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Ru

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel with tired main building but with nice staff
Hotel has 3 building - 1 old and 2 new. Old one is very very tired. I stayed there and wasn't happy even my standart room was upgraded to juniour suite. But staff in the gotel was nice as well as the food in main restaurant. The whole area of Hersonnisos is touristic hell - thoudans hotels and touristic shops, no beach, no pleasant landscape. Never come back there!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susan, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Really nice hotel, best of both worlds.Only yards to the beach but only 5/10 mins to main resort.

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Spa hotel
Coukdnt fault the hotel, its brilliant and the staff so friendly and polite. An ideal place for a truly relaxing holiday, will hope to return.

2/10 Terrible

Jo, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Like staying in a 24 hour nightclub
This hotel is not all bad - their lunchtime food is delicious, and inexpensive. The swimming pool is ice cold but very refreshing on a hot day. Rooms are very, very clean; all the communal areas too, and especially the pool. The location is fantastic - near some lovely restaurants. There are lots of sunbeds, but only around 1/3 are comfortable ones with padding - you need to get down to the pool by 8:15am to bag your bed. The reason for the rating is the volume of music around the pool area. If you enjoy your sun holidays with Euro-pop and rock sumping out of the speakers at eardrum-breaking levels, this is the hotel for you! I thought something had gone wrong on the first day when the speakers were cranked up at around 11am to deliver 'Mr Bombastic' and 'I Like to Move it Move It', but after a while another couple asked the music to be turned down, and it was. For about an hour. Then it was cranked up again. And so began our five day stay. Every couple of hours, the music, gradually growing louder, would reach the point where I'd read the same sentence in my book seven times and had a thumping headache from the thumping bass. I'd ask them to turn it down, and they would; for a time. Then it would creep back up. But by the second day, our requests were largely ignored. They'd claim they had turned the music down, but it really did not seem like it. Indeed, we were told: ‘everyone loves the music!’ I admit, music is a largely personal affair, but I would guess that rare is

8/10 Good

Rafal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not too expensive
We stayed in room 227, it seemed that that room was in the original built of the hotel as the fixture and fittings were a bit dated. The other buildings within the complex seemed newer. The tv was on a small size and instead of being in the wall, it was placed on a small table. You were watching the tv with your head turned at 45 degrees to the left. Free WiFi most of the time was very, very slow. I don't agree with paying 18 euros (for a week) to have access to the faster internet. The faster internet during our stay was faster than the free of charge one, sometimes not by much. We used an app to measure the speed. We noticed that there were a lot of pensioners in the hotel. The beach near the hotel wasn't brilliant but you can walk a bit from the hotel to get to nicer beach or take a bus to the other beach. Hotel is close to the center of hersonissos. Staff was very pleasant, coffee was always topped up at beakfast without fuss. You can stay there if you fancy it.

10/10 Excellent

Jackie, England Clacton on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albatros Spa Hotel
Very friendly,helpful and polite Staff,Reception staff all spoke excellent English and helped us with several problems,Restaurant staff waiters were very good eg as soon as you sat down they were there tea or coffee and then refills