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Giannoulis – Almyra Hotel & Village

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

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February 2025

Photo gallery for Giannoulis – Almyra Hotel & Village

3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Reception
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Bungalow, Sea View

Bungalow, Sea View

Bungalow, Sea View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Bungalow, Garden View

Family Bungalow, Garden View

Family Bungalow, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow, Sea Facing

Bungalow, Sea Facing

Bungalow, Sea Facing

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
9th km. Ierapetras - Siteias, Ierapetra, Crete Island, 72200

What's nearby

  • Koutsounari Long Beach - 20 min walk - 1.7 km
  • Agia Fotia Beach - 10 min drive - 6.7 km
  • Waterfall of Milona - 16 min drive - 6.8 km
  • Voulisma Beach - 36 min drive - 29.7 km
  • Chrissi Island - 61 min drive - 13.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 85 min drive

Restaurants

  • ‪Waikiki Beach Bar - ‬8 min drive
  • ‪Casablanca - ‬8 min drive
  • ‪Special - ‬9 min drive
  • ‪Ωδειο - ‬8 min drive
  • ‪Symbol Cafe - ‬8 min drive

About this property

Giannoulis – Almyra Hotel & Village

Luxury eco-certified hotel refurbished in 2019 and located near Koutsounari Long Beach
Located close to Waterfall of Milona and Agia Fotia Beach, Giannoulis – Almyra Hotel & Village provides a free breakfast buffet, 2 poolside bars and a beach bar. With a beachfront location, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at Cretology Spa, the on-site spa. Enjoy ocean views and more at the two on-site restaurants. Enjoy the gym, as well as activities such as basketball. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, motorhome/coach/lorry parking and a local area shuttle
  • Express check-out, express check-in and beach towels
Room features
All 231 individually decorated rooms include comforts such as air conditioning and separate sitting areas, as well as amenities such as free WiFi and safes.
More amenities include:
  • Highchairs and free infant beds
  • Bathrooms with rainfall showers and baths or showers
  • 23-inch LCD TVs with satellite channels
  • Furnished balconies or patios, separate sitting areas and separate dining areas

All-inclusive details

All-inclusive room rates at Giannoulis – Almyra Hotel & Village are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Land activities

Tennis

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Highchair
  • In-room refrigerator
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Hob
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Almyra Hotel & Village
Almyra Hotel & Village Ierapetra
Giannoulis Almyra Hotel Village Ierapetra
Almyra Village
Almyra Village Hotel
Almyra Village Ierapetra
Hotel Almyra Village
Giannoulis Almyra Hotel Village
Giannoulis Almyra Village Ierapetra
Giannoulis Almyra Village
Giannoulis – Almyra & Village
Giannoulis – Almyra Hotel Village
Giannoulis – Almyra Hotel & Village Hotel
Giannoulis – Almyra Hotel & Village Ierapetra
Giannoulis – Almyra Hotel & Village Hotel Ierapetra

Frequently asked questions

Does Giannoulis – Almyra Hotel & Village have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Giannoulis – Almyra Hotel & Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Giannoulis – Almyra Hotel & Village?

Self-parking and valet parking are free at this property.

What time is check-in at Giannoulis – Almyra Hotel & Village?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Giannoulis – Almyra Hotel & Village?

Checkout is at noon.

Are there all-inclusive benefits at Giannoulis – Almyra Hotel & Village?

Some rate plans available at this hotel are all-inclusive.

Where is Giannoulis – Almyra Hotel & Village located?

This Ierapetra hotel is on the beach, 1 mi (1.7 km) from Koutsounari Long Beach, and within 6 mi (10 km) of Agia Fotia Beach and Waterfall of Milona. Ierapetra Venetian Fort and Chrissi Island are also within 9 mi (15 km).

Giannoulis – Almyra Hotel & Village Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 5 out of 51 reviews" "
Rating 2 - Terrible. 5 out of 51 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

lee, england

Liked: Cleanliness, staff & service
Nice hotel nice weather and pool
Overall nice holiday,disappointed there wasn't much to do there apart from sunbathe, swim or drink,there were pool tables in photographs but not when we arrived

8/10 Good

Sim, London

Liked: Cleanliness, staff & service, property conditions & facilities
Crete is beautiful!
The hotel is run well and has all the facilities that a family would need ie kids club, swimming pools, tennis, beach, games room, car hire desk etc. The food is excellent which we enjoyed thoroughly. The only negative is there is no wifi in the rooms but only near the lobby. Also the rooms are basic and would be more welcoming if they were dressed up a bit by improving the furnishings. Having said that, they were perfectly adequate and very clean. Rooms were cleaned daily by the lovely cleaning lady and towels and sheets were changed daily too. The staff is very helpful, particularly the young lady running the exercise classes and the kids club, who was fantastic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous relaxing hotel close to the beach!
We thoroughly enjoyed our stay at this hotel, so much that we preferred to stay in the resort than leave to sight see!! Relaxing, clean, beautiful tranquil views, lovely food which we enjoyed all inclusively! My husband would have preferred a more English breakfast but we were in crete lol!

8/10 Good

Julie, Wakefield

Liked: Staff & service
Disliked: Room comfort
Good hotel but misleading website......
We stayed for 2 weeks in August 2014 (2 adults, 2 children 9 & 6) - we arrive late at night & had a lovely welcome, plenty of food saved for us & bags taken to room. Room very disapointing! Expected what the website showed for a family room but got bunk beds & a small room - although it was cleaned very well every day with fresh towels (lots of ants). Hardly any English people in this hotel at all - also NO ENTERTAINMENT AT NIGHT - huge disappointment & would not have booked if known this! Kids disco very good but rest of entertainment non-existant! Activities through day were also badly organised and animation team poor for adults - but, kids mini club through day was very good. Beach is shingle/pepple but clean & beach bar good. Queue a lot at bat day and night - usually only 1 person serving. Plenty of sunbeds by pool & beach all day long - no need to reserve with towels which was great. Food very good but no snacks available through day - just leftovers from restaurant on end of bar. Hotel in middle of nowhere but 20 min bus ride to good sandy beach & nice resort. Long transfer from airport (1hr 30mins in a taxi). Very windy somedays. Overall good holiday but wouldn't have booked if known about no entertainment, long transfer and rubbish room!!

2/10 Terrible

Sam, Essex England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel does not match the description on the website. extremely disappointing!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing holiday.
Lovely relaxing holiday. Great pool, not too busy even in August and lovely to have choice of private beach area with sun loungers. Staff very friendly and attentive. Grounds well maintained. Standard rooms basic but cleaned daily and adequate. Not within walking distance of local town or village so car/taxi required for change of scene or busier, typically Greek evening wandering round shops or choosing taverna for dinner. We are a family of 4 with 2 teenage children. We were the only Brits staying at the hotel at the time which was fine for our week and we enjoyed spending time as a family but the children may have found 2 weeks too long without being able to easily communicate with other children their own age.

10/10 Excellent

fox den, Edinburgh, City of Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed for 6 days and it was the best family holiday we have had in a long time. The staff were lovely and managed to arrange a birthday cake for my son's birthday. We went all inclusive and it was great not worrying about food. The kids especially had a great time in kids club. We intend to go back next year.highly recommended

10/10 Excellent

Jannis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, mit einem sehr guten Preisleistungsverhältniss. Sehr gute Lage zum Hotelstrand und eine sehr gepflegte Hotelanlage. Wir kommen gern wieder. 👍
Stayed 9 nights in Sep 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Marcelo

Stayed 6 nights in Sep 2024

6/10 Okay

Margherita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmer waren sauber und wurden jeden Tag gereinigt, allerdings war Schimmel in den Schränken vorhanden, sodass wir die Kleidung dort nicht aufbewahren konnten. Es wäre nicht notwendig und umweltschonender, wenn die Handtücher nicht jeden Tag gewechselt würden. Die Hygiene im Speisebereich lässt sehr zu wünschen übrig. Die Platzdeckchen sind ekelhaft mit Flecken übersät und zum Reinigen der Tische wird immer wieder der gleiche Lappen verwendet. Die Gewürze am Tisch sind verklebt und auch sonst am Büffet ist alles sehr unhygienisch. Die Lage des Hotels ist fantastisch, direkt am langen Strand. Viele gute Tavernen sind zu Fuß erreichbar. Das Hotel ist fast komplett mit osteuropäischen Urlaubern besetzt, was aber nicht störend war. Grundsätzlich ein sehr schönes Hotel, dass aber eine grundlegende Sanierung notwendig hätte und mehr Engagement vom Management nötig wäre.
Stayed 8 nights in Sep 2022

8/10 Good

ELPINIKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Nicolina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 6 nights in Aug 2019

10/10 Excellent

freukes

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
der Service war sehrt gut, junge Menschen, aufgestellt, freundlich. super Essen, grosse Auswahl immer genügend vorhanden. Anlage sehr gut geführt ink. Direktor der immer anwesend und unterstützt hat. Tolle Bademöglichkeiten Leider sind die Appartements zwar geräumig und gut aufgeteilt, aber schlechte Verarbeitung im Badezimmer ( zwischen den Fugen sehr grosse Ansammlung von Ameisen ( die trtotz Behandlung immer wieder auftauchten. ) die Toilettenanlage funktioniert nur mit Trick ( viel Papier ) sonst kein gutes Spühlen möglich. Konnte auch nicht behoben werden. in den übrigen WC-Anlagen vermisse ich für Männer das Pissoir, da nirgends vorgesehen und entsprehend die Brillen der Anlage total bespritz waren. Das ist ein grossen Manko.
Stayed 14 nights in Jul 2019

10/10 Excellent

Grazia

Liked: Cleanliness, staff & service, room comfort
Nonostante tutto ci tornerei!
Ottima posizione, la migliore a Ierapetra! Struttura datata ma con un ottimo rapporto qualità/prezzo. L'accoglienza alla reception da migliorare (non capisco perché per il carico scarico bagagli per le camere più distanti non suggeriscano di avvicinarsi sulla strada laterale, alla partenza ci siamo arrivati da soli). Unica pecca veramente fuori dal tempo la mancabza di wi-fi nelle camere ed eccessivamente macchinoso l'accesso ad essa nell'area piscina (io non ricordavo le credenIali della mia mail e di fcbk quindi non mi sono mai potuta collegare.
Stayed 4 nights in Oct 2017

8/10 Good

PAVLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

nénette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel ne profitant pas de son potentiel
Aucune possibilité d'activité : terrain de petanque sans boules, terrain de basket-ball , football, volleyball sans aucun ballon aucune animation proposée juste une soirée disco en 10 jours. La nourriture répétitive ; 3 fois queue de veau en 10 jours toujours les mêmes fruits avec des bananes vertes immangeables des fruits flettris coupés dans un bouillon d eau! .Desserts très peu variés , boissons du tout inclus de mauvaise qualité. Après avoir séjourné dans divers hotels depuis 20 ansL'almyra est le plus décevant au niveau nourriture et animation (je ne suis pas du tout exigeante car travaillant dans la restauration.mais un minimum....)Dommage, cette structure a un potentiel non utilisé. .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel / Bungalow au top
Je n'comprends vraiment pas les avis négatifs des autres personnes. A part le fait que l'hôtel soit à 2h30 de l'aéroport (c'est un choix quand on choisit Ierapetra) et que le transfert ne soit pas compris. Le personnel, les animations, les lieux autour tout est top ! Ptit point négatif: la clim est trop forte dans le restaurant (je suis tombée malade au bout de 2/3 jrs). La plage est à même pas 150m, la piscine est grande, magnifique vue sur la montagne, le restau en all inclusive est top, y a bcp de choix et on ne mange pas tout le tps la même chose (à moins de rester 3/4 semaines), de -23 à -50% dans la boutique de l'hôtel. Wifi gratuit pour les clients Expedia (le wifi n'est accessible qu'autour de l'accueil et la piscine, pas plus loin, mais c'est suffisant). Le personnel est sympatique, transats gratuits à la piscine et à la plage. Boissons à volonté au beach bar et à la pool bar... Franchement que demander de plus ? Bus1: Heraklion-Ierapetra > entre 2h et 2h30 de route en car (paysages magnifiques tout du long):12€ Bus2: Ierapetra-Almyra Hotel > entre 7 et 10min : 1,80€

4/10 Poor

tsun13, marseille

Disliked: Staff & service, property conditions & facilities, room comfort
grande déception !!
Nous avons effectué une réservation dans cet établissement pour 11 jours en août 2015, surtout pour l'animation pour notre notre fille de 10 ans 1- établissement loin d'héraklion (2h de route) coût du transfert de 150€ l'aller, nous avons dû louer une voiture pour le retour car nous devions être à l'aéroport à 4h du matin. l'établissement n'a pas de navettes de transfert et vous propose uniquement des taxis ou les bus de ville 2- nous avions payé un supplément (270€) pour séjourner dans un bungalow avec vue jardin, nous avons été logé dans une chambre standard dans la partie ancienne de l’hôtel, pas de double vitrage, tv d'un autre âge mais pas lcd, meuble vétuste. 3- il est précisé que la wifi est gratuite, hors la wifi est payante (20€ = 20h pour seulement 1 appareil mobile) et en plus le débit est très aléatoire et mauvais, juste à la réception 4- aucune animation durant tout le séjour, nous avons dû nous regrouper entre Français pour que nos enfants puisse jouer 5- une clientèle majoritairement russe (80%), avec ses habitudes 6- formule all inclusive avec des restrictions mais ça reste juste du all inclusive, nourriture correct, pas de jus de fruits pressés gratuits (payant1€50), pas beaucoup de variétes 7- aucune activités nautiques sur la plage et à plus de 2kms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel direkt am Strand
Das Almyra Hotel ist eine super schöne Anlage, welche sowohl direkten Strandzugang bietet, als auch einen wunderschönen Blick auf die Berge im Festland. Die Anlage, der Strand, der Pool und die Zimmer sind sehr sauber. Es gibt nichts negatives über den Aufenthalt zu berichten. Ich kann das Hotel auf jeden Fall weiter empfehlen!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Personnel sympa et hôtel proche de la plage.
Belle expérience, personnel agréable, hôtel spacieux et à proximité de la plage. Grande piscine et aménagement autour de la piscine satisfaisant. Cependant, hôtel très loin de l’aéroport et aucun service de navette proposé. Seule possibilité prendre un taxi à presque 100 € le trajet... Pour un hôtel 4* et vu le prix des séjour c'est incompréhensible. Qualité des repas correcte mais sans plus (buffet). Par contre le gros point négatif est le fait de payer la dernière nuit, le petit déjeuner et déjeuner du lendemain, alors que votre vol est prévu la veille. A noter également la nuisance sonore des cigales et la présence nombreuses des familles; séjour non idéal pour les amoureux...

8/10 Good

Dimitrios, Rethimno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, spacious room
The location was great, the staff was very kind and helpful. The room was clean and comfortable. The food was not good quality but eatable.

4/10 Poor

Ludo & Caty, BEERSEL BELGIQUE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more a 4* hotel
Food was always the same for 2 weeks No rules to respect tennis players No dressing code respected for lunch or dinner No investments to refresh what must be No free wi-fi or even a computer to do boarding No animation for teenagers during 2 weeks No serious cleaning of the room, many ants and mosquitos No rescue at the beach and at swimming-pool