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Kaissa Beach

Beachfront hotel with 2 restaurants and free breakfast

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Photo gallery for Kaissa Beach

Seasonal outdoor pool
2 restaurants, breakfast, lunch, dinner served; Greek cuisine
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; Greek cuisine
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

View from room

Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

Highlights

Air conditioning
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Courtyard View

View from room

Family Room, Courtyard View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Double Room, Courtyard View

Iron/ironing board, bed sheets

Double Room, Courtyard View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Courtyard View (Promo in Annex Building)

View from room

Double Room, Courtyard View (Promo in Annex Building)

Highlights

Air conditioning
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Gouves Beach Road, Hersonissos

What's nearby

  • Marina Beach - 2 min walk - 0.2 km
  • Gouves Beach - 12 min walk - 1.1 km
  • Crete Golf Club - 11 min drive - 10.6 km
  • Port of Hersonissos - 12 min drive - 11.0 km
  • Star Beach Water Park - 12 min drive - 12.9 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • ‪Road Trip - ‬19 min walk
  • ‪The Kitchen - ‬13 min walk
  • ‪The Island Bar & Restaurant - ‬10 min walk
  • ‪Sportbar Gouves Park Resort - ‬15 min walk
  • ‪Coffee Corner Γουβες - ‬16 min walk

About this property

Kaissa Beach

Hotel near Port of Hersonissos
Located close to Crete Golf Club and Sarandaris Beach, Kaissa Beach provides a free breakfast buffet, a terrace and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Greek cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), a TV in reception and ATM/banking services
  • 1 meeting room, a billiards/pool table and a 24-hour front desk
  • Multilingual staff, luggage storage and tour/ticket information
Room features
All guest rooms at Kaissa Beach feature comforts, such as air conditioning, in addition to
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Fridges, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Kaissa Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • xylino

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 6 buildings
  • Built in 1982
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 18-inch TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning fee: EUR 6 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Kaissa Beach Aparthotel Gouves
Kaissa Beach Aparthotel
Kaissa Beach Gouves
Kaissa Beach
Kaissa Beach Bungalows And Apartments
Kaissa Beach Bungalows & Apartments Hotel Gouves
Kaissa Beach Bungalows & Apartments Gouves, Crete
Kaissa Beach Bungalows And Apartments
Kaissa Beach Hotel Kato Gouves
Kaissa Beach Hotel
Kaissa Beach Hersonissos
Kaissa Beach Hotel Hersonissos

Frequently asked questions

Does Kaissa Beach have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Kaissa Beach pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kaissa Beach?

Check-in begins at 1:00 PM.

What time is check-out at Kaissa Beach?

Checkout is at noon.

Does Kaissa Beach provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Kaissa Beach?

Some rate plans available at this hotel are all-inclusive.

Where is Kaissa Beach located?

Situated on the beach, this hotel is within 9 mi (15 km) of Port of Hersonissos, Sarandaris Beach and Star Beach Water Park. Crete Golf Club and Stalis Beach are also within 12 mi (20 km).

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Kaissa Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Unfortunately it was not what we expected. Comfortable rooms but poor maintenance of rooms . Old and run down . TV didn't work , bathroom had an awful smell ,walls were dirty , windows wouldn't lock , card key didn't work . Needs major renovations . They tried to keep it clean. Bed mattresses were very old and uncomfortable . The hotel looks like it's shutting down, it looks empty and abandoned , the few employees we saw were pleasant and tried with the resources available to please us ( those that we actually saw were about 2) .Not what it seems in pictures at all.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant au bord de la plage.

Accueil très chaleureux. Personnel toujours disponible
Stayed 3 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Callum, Basingstoke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

We did not realise when we booked that the 'annex' building is a 10 minute walk from the hotel itself. Our room in the annex building was unsatisfactory and dirty without WiFi, air con or double-bed despite us booking these things. The room also smelt of smoke and had ash trays even though it was booked as 'non-smoking'. When we told the hotel staff on our first day about these things as well as the shower being broken they promised to resolve the issues but only addressed the broken shower during our stay. Our towels were not changed until 5 days into our stay and our bed sheets were not changed at all. The fridge made such a loud noise that we couldn't sleep at night on top of having very uncomfortable beds and no air con. The Tv did not work and there was a hole in the wall straight through to outside that had been stuffed with kitchen roll.
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

boubou, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'appoint afin de se rapprocher de l'aéroport Chambre horrible ! Je ne vous parle pas de la piscine ni meme de la déco de l'hôtel La salle de bain fait peur et ne donne pas envie de se laver Aucun point positif meme si l'hôtel est placer EN face de la mer pas grand choses autour
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

sylvie

Disliked: Staff & service, property conditions & facilities, room comfort
Appartement à 10 mn de l'hôtel. Vide. Lit ressorts saillants. Douche froide le matin. Bon petit déjeuner
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

EMMANOUIL, Ηράκλειο

Liked: Cleanliness, staff & service

Καλό ξενοδοχείο, με μερικές ατέλειες

Το προσωπικό του ξενοδοχείου είναι άψογο. Το σύστημα εξαερισμού των WC δεν είναι καλό, με αποτέλεσμα να μυρίζει άσχημα όλο το δωμάτιο. Είναι κρίμα γιατί κάνει την διαμονή δυσάρεστη. Το Εστιατόριο είναι αρκετά καλό - αν και περιοδικά υπάρχει πρόβλημα δυσάρεστων οσμών και εκεί. Σε γενικές είναι μια χαρά και με λίγη προσοχή στα παραπάνω δεν θα είχε κανένα πρόβλημα.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon rapport qualité prix

accueil très chaleureux, hôtel simple mais efficace. La vue de la terrasse du restaurant est super sympa (très beau couché de soleil sur la mer)
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

Gloria, Canada

Liked: Cleanliness, staff & service

liked out stay at Kaissa Beach

The staff were interested in caring for us and that we had a comfortable stay. We were told about a jeep safari which sounded great so we booked it and had fun. We were on half board - the food was very good and tasty. We would eat there again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Not Provided, Blois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Accueil trés agréable.la formule demie pension est trés bien il y a du choix dans les entrées et les plats. Le pt dj buffet sucré et salé est varié.le personnel souriant et agréable.espace de jeux pour les enfants, piscine bien entretenue et transats.grand appartement fonctionnel. La seule chose négative pas de wifi ds l'appartement mais dans le restaurant si. Nous reviendrons c'est sûr : merci !
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Staff & service

Kleine familiäre Hotelanlage in Strandnähe

Späte Ankunft im Hotel. Trotz der geschlossenen Rezeption wurden wir durch einen Angestellten freundlichst empfangen und das Appartement übergeben. Wir waren im Oktober 2015 für eine Woche in dieser gemütlichen Hotelanlage. Da es kurz vor Saisonende war, hatten wir einen ruhigen Aufenthalt am Pool und am nahegelegenen Ministrand. Wir würden aufgrund unserer Erfahrung in der Nebensaison dieses Hotel empfehlen. Wie es in der Hochsaison hier "gefüllt" ist, können wir nur aus Erzählungen "erahnen"...... Kurz: Essen top, Zimmer top, Angestellte Top.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to beach, welcoming and friendly

We arrived late, a family of four, and the personnel took us through a smooth admission. The room was clean and comfortable. First impressions were very good, so were the amenities, everything was functional. The staff are super friendly and welcoming. Admittedly, for such a fantastic price, the meals are basic, especially the breakfast, but luckily one has access to a shopping area close by along with well stocked supermarket for the extra stuff you would normally need; bottled water, personal hygiene, souvenirs, etc. It would have been a good idea to place also hand washing and dish washing soaps, but maybe that is a bit much to ask for, although would have been a nice touch.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Alex

Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Fin beliggenhet. Hyggelige ansatte. Koselig.

Rolig og hyggelig atmosfære. Veldig avslappende. Kort vei med buss til både Hersonissos og Heraklion.
This review was submitted before 2018 and has not been verified.

8/10 Good

James

Liked: Property conditions & facilities
Disliked: Cleanliness

Good base

Friendly sea side hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

jean-luc, la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant bien placé

Sejour agreable. Hôtel un vieux manque la wi-fi à l'intèrieur des chambre.
This review was submitted before 2018 and has not been verified.

8/10 Good

agnes , 94350

Liked: Staff & service

Hôtel très petit mais très accueillant.

Hôtel et restaurant très agréables nous sommes ravis de notre séjour Repas face a la mer Bar près de la piscine très agréable appartement grand mais confort très simple attention il faut aimer les petites structures
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anil, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel good co operative staff

This hotel is mext to the beach. Food was excellent. Very humble and understanding staff. Special thanks to the owner for good service