Phāea Cretan Malia, a Member of Design Hotels

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phāea Cretan Malia, a Member of Design Hotels

Private beach, sun-loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, pool loungers
Deluxe Bungalow (Family)
View from property
Children’s activities

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast included
    Breakfast included

Room options

Available filters for rooms
Showing 13 of 13 rooms

Bungalow (Side Sea View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

Double Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

Bungalow, Pool View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

Bungalow (Beach Front)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

Junior Suite (Sea Front)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

Deluxe Bungalow (Family)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 5
  • 1 King Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Bungalow, Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

Bungalow (Pool Front)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

Signature Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • Sleeps 2
  • 2 Single Beds

Signature Bungalow (Garden)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds

Deluxe Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Cretan Malia Park, Hersonissos, Crete, 700 07

What's nearby

  • Palace of Malia - 2 min walk - 0.2 km
  • Potamos Beach - 11 min walk - 1.0 km
  • Malia Beach - 5 min drive - 2.0 km
  • Stalis Beach - 9 min drive - 4.8 km
  • Star Beach Water Park - 9 min drive - 8.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 29 min drive

Restaurants

  • ‪Zoo Bar - ‬20 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬2 min drive
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min drive
  • ‪Mint Cocktail Bar - ‬3 min drive
  • ‪Mango Bar - ‬3 min drive

About this property

Phāea Cretan Malia, a Member of Design Hotels

Luxury eco-certified hotel near Palace of Malia
Located close to Malia Beach and Stalis Beach, Phāea Cretan Malia, a Member of Design Hotels provides a free breakfast buffet, a beach bar and a poolside bar. Adventurous travellers may like the ecotours, fitness classes and Pilates at this hotel. Treat yourself to a body wrap, a massage or a facial at The Cute Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, designer shops on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, 2 outdoor tennis courts and babysitting (surcharge)
  • A gift shop, a front desk safe and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 204 individually decorated rooms feature perks such as air conditioning and separate sitting areas, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Smart TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Almyra
  • Mediterraneo
  • Melissi
  • Mouries Restaurant
  • The Beach Shack

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K014A2512000

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cretan Hotel Malia Park
Cretan Malia Park
Cretan Malia Park Hotel
Cretan Malia Park Hotel Malia
Cretan Hotel Malia
Cretan Malia Park Crete
Cretan Malia Park
Cretan Malia Park a Member of Design Hotels
Phāea Cretan Malia, a Member of Design Hotels Hotel
Phāea Cretan Malia, a Member of Design Hotels Hersonissos
Phāea Cretan Malia, a Member of Design Hotels Hotel Hersonissos

Frequently asked questions

Does Phāea Cretan Malia, a Member of Design Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Phāea Cretan Malia, a Member of Design Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phāea Cretan Malia, a Member of Design Hotels?

Self-parking is free at this property.

What time is check-in at Phāea Cretan Malia, a Member of Design Hotels?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Phāea Cretan Malia, a Member of Design Hotels?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Phāea Cretan Malia, a Member of Design Hotels located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Palace of Malia, Malia Beach and Stalis Beach. Aquaworld Aquarium and Sarandaris Beach are also within 9 mi (15 km).

Phāea Cretan Malia, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 317 reviews" "
Rating 8 - Good. 82 out of 317 reviews" "
Rating 6 - Okay. 23 out of 317 reviews" "
Rating 4 - Poor. 4 out of 317 reviews" "
Rating 2 - Terrible. 3 out of 317 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely holiday here. The kids club was brilliant, the restaurants were excellent quality food in all the restaurants. Other guests we met on holiday who were half board and eating in the dinner buffet each night loved it. Kids were welcome in the buffet with a kids section that is a bit like school dinners to choose from. The breakfast buffet was brilliant and the hotel’s programme of events and activities are great for families. My two negatives was that the restaurants outside of the buffet, were inflexible for children, which overall made me feel that the hotel would rather you were eating in the buffet restaurant if you are there with kids.. which isn’t for us. We booked bed and breakfast because we enjoy the freedom for our other meals to be in or out of the hotel and restaurant experiences as a family are something we enjoy on holiday. We had some great meals in nearby restaurants that were very welcoming for kids too so if you’re the same, and don’t enjoy hotel buffet dinners, then there’s places to go outside of the resort. And then my only other disappointment was the towels were threadbare and our room wasn’t as clean as I would’ve expected. Overall a 4 star experience. Not the touches you would expect for 5 star. Crete was amazing as ever.
Stayed 7 nights in Oct 2024

8/10 Good

Kayvan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Stayed 10 nights in Oct 2024

10/10 Excellent

Joao Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
Stayed 7 nights in Oct 2024

10/10 Excellent

ATHANASIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff throughout. Would stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Seamus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is stunning, absolutely beautiful and the staff was very nice and friendly. Very good resort for families so would recommend if you want to have a relaxing week with your little ones, would suggest for up to 3 years old as they have more activities for the little ones. In terms of food I was expecting a bit more for the price and with the half board only one restaurant is included (excluding drinks) so it’s best to get the all inclusive, feel booking through Expedia wasn’t very clear and there was a confusion on what was included and what not. Drinks were amazing especially cocktails and the wine was very nice. Beach was a bit disappointed as i was expecting more as it was rocky and small. Informations were a bit unclear sometimes but overall was a nice relaxing holiday with our little baby.
Stayed 6 nights in Sep 2024

8/10 Good

Shalini

Stayed 5 nights in Jul 2024

10/10 Excellent

yara, london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the service was great. Hotel was amazing the room was exactly the one I booked. Food was great in the restaurants but the prices are ridiculous.. I mean is this a Michelin star chicken wrap or what!? Either way it was great. The only thing that’s really annoying is that the hotel clearly says you cannot leave your swim towels on the beds to “claim” them. However people did this every morning. By 9am the poolside beds are taken … even though you can’t see anyone there, they all have towels on them. I guess people wake up and leave their towels and bags to claim the spot and then they go for breakfast. Hotel staff does nothing about this. In addition the riverside pool, ALL the beds by that pool are reserved for people that are staying in the bigger properties. Now this is really unfair. This means we cannot lay on those beds as someone can come at anytime and claim it.. so really how can I use any pool?? If this is the case the main pool should be reserved for people staying on that side of the hotel. But no, people have the riverside pool beds reserved but they also come to the main pool and take the beds… honestly it’s really annoying. We paid just as much but it seems that families have priority here. Upon leaving the service was very disappointing. There was staff I did not recognise but she seemed mad that I needed a transfer to the airport and no one said bye or the usual things hotel staff says during checkout. Her attitude was off.
Stayed 6 nights in Aug 2024

8/10 Good

Shalini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For part of days, AC was not functioning properly. Issue with check-in.
Stayed 2 nights in Aug 2024

8/10 Good

Shalini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had reserved 3 ocean view rooms. There was a mix up in our reservation. They put one of us in different room than what we paid for ocean view room although for one day only. They gave us dining voucher if we ate at the property but would not refund. Our room had AC issues. They did come to room to fix issues at 2 different times but still AC was not functioning.
Stayed 7 nights in Jul 2024

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fantastic service.
Stayed 4 nights in Aug 2024

2/10 Terrible

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rocky Beach with broken umbrellas and dirty loungers, tiny gym with broken equipment (you have to book timeslots to secure a space) only limited timeslots available for restaurant reservation. Claustrophobic layout (with beautiful design elements. Food was good and staff friendly but we had to leave early because we found it impossible to relax and the place to crowded. Not your typical design hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Britt Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene.
Stayed 4 nights in Jun 2024

6/10 Okay

Ravinder

Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Ravinder

Travelled with family and small children
The hotel is lovely. The staff are very friendly but also unhelpful. Concierge recommendations was not very good and very inconsiderate, considering travelling with a nine month old baby. The rooms with a garden has severe bold patches full of mud. Was asked to move room 3 times. We did extend our stay but made to move rooms each time. Beds are like sponge too soft causing back ache. The Signator rooms are much better. Charges £50 for couple hours late check out. Massive positive is the pool is heated.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family friendly, comfortable hotel
Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool.
Stayed 5 nights in May 2024

10/10 Excellent

Ram, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2023

10/10 Excellent

PHUONG, SEATTLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends.
Stayed 3 nights in Sep 2023

8/10 Good

Jiri

Liked: Cleanliness, staff & service
Stayed 11 nights in Sep 2023

8/10 Good

Sedat

Travelled with family
Liked: Property conditions & facilities
X
Stayed 5 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Akos

Stayed 7 nights in Jul 2023