Hafod Eryri

Excellent property. Good location. Spacious room with comfortable bed. Appreciated the extra touch in room for my wife’s birthday. Quick lift between floors as we stayed on 14th floor looking out to the docks. Good buffet breakfast and was able to order extra poached eggs. Disappointed they didn’t have real HP sauce! Really disappointed with dinner and service. After placing dinner order of two courses to start with the next time we were attended to by staff was fifty minutes later to tell us that what we had ordered for starter was no longer available. Then on receiving starters a further thirty minutes later was really disappointed with cold so called bruschetta. From being seated til receiving main course it was two hours later. At no point during these two hours were we offered any further drinks. During this time other people had arrived after us, been fed and watered and had paid and left. We could also see the chefs clearing away and packing up food. Don’t see how it take this long to make a butterflied chicken breast, which was definitely not fresh as it was so tough, and a spag bol. By this stage no one else was left in the restaurant. We decided to have a desert before leaving which was also terrible, so called Ferrero Roche ie. a chocolate mouse with a f.r. Sweet still in its wrapper placed on top. Terrible food, terrible service and some ridiculous. Had planned to spend the rest of the night in roof top bar but as dinner service took so long got only one drink sht

Super clean, had everything you wanted, very courteous staff, wanted to stay here again but this was just one night for the game. Highly highly recc!

Loved our stay, cant fault it at all