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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly Hamburg hotel in Hamburg-Mitte with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
View from property
Triple Room | Room amenity
Reception
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is €120
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 22 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

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Exterior
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Restaurant
Air conditioning
9.2 out of 10, Wonderful, (669)
The price is €113
includes taxes & fees
23 Dec - 24 Dec
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About the area

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 18 min walk - 1.5 km
  • Mehr!-Theater am Großmarkt - 19 min walk - 1.6 km
  • Miniatur Wunderland - 19 min walk - 1.7 km
  • Hamburg City Hall - 3 min drive - 2.2 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬11 min walk
  • ‪Fleetschlösschen - ‬13 min walk
  • ‪Wildes Fräulein - ‬11 min walk
  • ‪Andronaco HafenContor - ‬12 min walk
  • ‪Hamburger Food Market - ‬4 min drive

About this property

JUFA Hotel Hamburg HafenCity

Upscale family-friendly hotel near Miniatur Wunderland
Near Hamburg Cruise Center, JUFA Hotel Hamburg HafenCity provides a terrace, a coffee shop/cafe and a garden. Be sure to enjoy a meal at Restaurant, the on-site buffet restaurant. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A banquet hall, tour/ticket information and a lift
  • Smoke-free property, luggage storage and concierge services
  • Guest reviews speak well of the helpful staff
Room features
All 220 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Is JUFA Hotel Hamburg HafenCity pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at JUFA Hotel Hamburg HafenCity?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on 24 Nov 2024 start from €120.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JUFA Hotel Hamburg HafenCity?

Self-parking is available for EUR 19.50 per day.

What time is check-in at JUFA Hotel Hamburg HafenCity?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JUFA Hotel Hamburg HafenCity?

Checkout is at 11 AM.

Where is JUFA Hotel Hamburg HafenCity located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of International Maritime Museum, Hamburg Cruise Center and Miniatur Wunderland. Elbe Philharmonic Hall and Hamburg City Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 669 reviews" "
Rating 8 - Good. 297 out of 669 reviews" "
Rating 6 - Okay. 65 out of 669 reviews" "
Rating 4 - Poor. 17 out of 669 reviews" "
Rating 2 - Terrible. 5 out of 669 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

JACQUELINE, BACUP

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023

2/10 Terrible

PJ

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023

10/10 Excellent

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023

10/10 Excellent

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Functional and big room. Great Breakfast Bufet. Lobby Area is big but not very inviting to sit and relax.
Stayed 1 night in May 2022

10/10 Excellent

Jonathon

Stayed 2 nights in Sep 2021

10/10 Excellent

JP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet area down at the waterfront. Easy to get to on the Underground, the stop ( universitat) is right at the hotel entrance. Rooms are very spacious and exceptionally clean and quiet. Toilet and shower room are separate which can be useful. Bar / restaurant area very relaxing and staff couldn’t be more friendly and helpful. Breakfast is served on the first floor and there is everything you could need and served till 11am. Loads of choice for kids as well. Very family friendly hotel with areas for kids, plates cups and cutlery at mealtimes too. Wouldn’t hesitate to stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kate

Stayed 2 nights in Dec 2019

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg's top hotel choice
Ahoi and welcome to the most amazing experience you can expect from a 4-stars hotel. One of the best hotels I've stayed at by far. Hamburg is one of the most beautiful and attractive cities to visit in Germany and Jufa Hotel gave us that one extra bit of happiness to our trip. A clean, comfortable and friendly all around atmosphere that almost wants you to stay indoor all day. NB The breakfast is a must to complete your full Jufa Hotel experience.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Late check-in is impossible and no refunding. Unhelpful team.
Stayed 1 night in Aug 2019

4/10 Poor

Cornelia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not recommended.
Stayed 4 nights in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good value for money, comfortable hotel with a lovely outdoor sitting area. Taxi into town is roughly €8-€10
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with adjacent metro link
New hotel in an area of Hafencity still being developed and so not offering many services or much atmosphere in the immediate surrounding area. Right beside a metro station, however, offering 10-15 minute link to the city centre. Built to a high standard with average size room and reasonably comfortable bed.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel was big it didn’t feel like it. Loved the open space in the reception area although perhaps they could do something about cooking smells. Overall friendly and relaxed.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel but noisy environment
+ Large rooms, enough space for baggage etc. + Good breakfast + Clean room + Close to the U-Bahn + Child friendly - A lot of noise from the railway line and the constructions in the surrounding from 4 A.M. on - Only a small selection of expensive snacks in the evening
Stayed 2 nights in Feb 2019

8/10 Good

frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg weekender
Very central for Hamburg via the u bahn. Just need to sort the check in times.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay
overnight stay. Friendly staff, comfortable room, good breakfast..
Stayed 1 night in Dec 2018

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like any normal business hotel. Above average.
Good location, just next to a local u train station and street parking also available. Only issue was finding a elevator to go to the breakfast area in busy morning hours. Even finding stairs to go to first floor was a challenge. I recommend management to make sure door to stairs is unlocked during morning hours and put some sign boards so that everyone is not dependent on elevators.
Stayed 1 night in Dec 2018