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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Hotel in Helen with free breakfast and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Indoor pool, a heated pool
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is €105
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hydromassage showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub

Country Inn & Suites by Radisson, Helen, GA

Pool
Breakfast included
Parking included
Free WiFi
8.0 out of 10, Very good, (1009)
The price is €133
includes taxes & fees
5 Jan - 6 Jan 2025
Country Inn & Suites by Radisson, Helen, GA
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About the area

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Charlemagne's Kingdom - 8 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 16 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains
SureStay Hotel by Best Western Helen Downtown provides amenities, such as free continental breakfast and a corner/local shop. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Coffee/tea in reception, a TV in reception and a 24-hour front desk
  • A banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 32-inch TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 5 Jan 2025 start from €105.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within a 10-minute walk of Helen Festhalle, Helen Arts & Heritage Center and Chattahoochee River. Unicoi Hill Park and Charlemagne's Kingdom are also within 10 minutes.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1010 reviews" "
Rating 8 - Good. 305 out of 1010 reviews" "
Rating 6 - Okay. 93 out of 1010 reviews" "
Rating 4 - Poor. 51 out of 1010 reviews" "
Rating 2 - Terrible. 26 out of 1010 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gul, Plano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay and walking distance to Helen attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Ashley

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Super friendly staff at check-in. The rooms are spacious and clean. Wasn’t sure about wood floors, but found them to be clean and germ free. Parking is easy and you never need to drive because everything is in walking distance. We will be back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The location is unbeatable—everything is within walking distance. The breakfast is just next door, which is super convenient. Right in front of the hotel, you’ll find the mountain ride, offering incredible views. Highly recommend this spot for anyone looking for a cozy and well-located place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Everything was like it was supposed to be we were very pleased when I stay
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff. Many shops nearby.
Stayed 2 nights in Dec 2024

10/10 Excellent

Giorgio

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Parked the car at check in and didn’t drive it again until check out. Staff working desk were always friendly and helpful. Room was clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Amenities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service
The manager on duty was my favorite person in Helen
Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk attendant was almost hostile about us ordering through a third party, and was not very friendly at all, but other than that it was a perfect hotel for a one night stay. Very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Malana

Stayed 2 nights in Nov 2024

10/10 Excellent

Leiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like itt''x
Stayed 2 nights in Nov 2024

10/10 Excellent

Therese Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Dallani

Liked: Staff & service
Disliked: Amenities
The staff is very friendly. The rooms need updating. The property in walking distance from the main town in Helen.
Stayed 1 night in Nov 2024

10/10 Excellent

KAYLA, ACWORTH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean , easy walk to downtown . Front desk workers were very friendly and helpful .
Stayed 3 nights in Nov 2024

6/10 Okay

Andrea

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Property was clean and safe. Room was clean, but the air was very damp inside the room. Kept the a/c unit on, but it didn’t help much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Nov 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Asked to switch to first floor was accommodated. Nice room. Centrally located.
Stayed 1 night in Nov 2024

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was within 5–6-minute walk to the stores in downtown Helen. The staff was very nice. The rooms do not have carpeting. The one we stayed in was not mopped prior to our renting the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2024