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"booked to visit the waterfall & World Heritage sites, which were sublime, and we equally enjoyed the hotel experience. gorgeous lobby felt like a mossy forest. we had beautiful ocean & mountain view from room & from onsen. the meals were a taste of Japan prepared especially for our vegetarian diets, which we sincerely appreciated. there were dance performances that we did not expect that were a treat. & the short walk around the coastal corner to see an island torii gate was a cherry on top. I don’t know if we will ever be back in this part of the world, but dream of returning & would book this hotel again. friendly staffthank you so much! "

"Onsen outside on the river was fantastic and perfect after a day walking. Breakfast was limited and dining options with walking distance very limited. Room was large and traditional Japanese style was extremely comfortable to sleep. "

"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "

"Nice view with amenities. The room and infrastructure is a bit outdated and feel the age "

"Perfect 😍"

"We thought the staff were so accommodating. Nothing was a problem. We asked to cancel our Japanese breakfast and they applied the cost as a credit toward our dinner meal, which was excellent. Provided an extra pillow and always had fresh towels for the onsen. They also helped with directions to various places we visited. Beautiful view of the river from where you sit in the onsen. Arigatogozaimasu!"

"Easy in easy out chalkboard to ood, service very nice, very good stay for the money. "

"The hotel is well located near the main road, so pretty accessible if you arive by car. The train station is also not far. The facility is well maintained, room condition good, and the staff friendly. Highly recommended."