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Quality Inn & Suites

2.5 star property
Hotel in Houston with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily self-service breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry
The current price is €61
includes taxes & fees
9 Jul - 10 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • North Cypress Medical Center - 3 min drive - 1.9 km
  • Berry Center - 10 min drive - 8.5 km
  • Sam Houston Race Park - 11 min drive - 10.3 km
  • Willowbrook Mall - 11 min drive - 12.2 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk
  • ‪Scary Canary Pub - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Willowbrook Mall
At Quality Inn & Suites, you can look forward to free self-service breakfast, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, luggage storage and a vending machine
  • Free newspapers, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 569 reviews
The price is €61
includes taxes & fees
8 Jul - 9 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of 26 Jun 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 9 Jul 2025 start from €61.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn & Suites?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in FM 1960, this hotel is within 3 miles (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 miles (5 km).

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Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 293 reviews
Rating 8 - Good. 59 out of 293 reviews
Rating 6 - Okay. 33 out of 293 reviews
Rating 4 - Poor. 34 out of 293 reviews
Rating 2 - Terrible. 31 out of 293 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome and the personal are very kind
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Amenities
The staff is amazing and they keep rooms very clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access to area
Stayed 1 night in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, several nice places to eat near by
Stayed 1 night in Feb 2025

2/10 Terrible

Leif

We did not stay here. The entire property has a shady feel. We did not feel safe enough to stay.
Stayed 1 night in May 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I will be back, clean, and nice
Stayed 4 nights in Apr 2025

8/10 Good

Rolando

Liked: Cleanliness
Disliked: Amenities
The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Stayed 2 nights in May 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable, nats were all over, baby roaches were in the bathroom.
Stayed 2 nights in May 2025

8/10 Good

Dwella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty good overall, the staff was nice and housekeeping came to clean daily and it's was a good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 1 night in Mar 2025

4/10 Poor

Roy Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Motel not a hotel. Old and the breakfast was very limited.
Stayed 6 nights in Mar 2025

2/10 Terrible

Jaida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Stayed 4 nights in May 2025

4/10 Poor

Johnny Christopher

Disliked: Cleanliness, property conditions & facilities
Rooms not very clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary Elaine

Liked: Cleanliness, staff & service
Super clean room and it was cleaned and refreshed daily
Stayed 3 nights in Feb 2025

10/10 Excellent

A.C.

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Their is a train that come by daily all times of the day in front of the hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, loud, unsafe area!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around good stay..

Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quaint and what we needed. The trains did come through while we were there but it wasn’t too much of a hassle to where I was not able to go back to sleep. The associate at check in and check out was very courteous and friendly. Did not see anything about the $75 card/$100 cash deposit during booking but I did Read reviews so saw that and glad I prepped ahead of time for that. Aside from the deposit and the train it was a very pleasant stay. If you are a cold natured person, they don’t have “blankets” it’s the flat sheet and a very very thin throw so bring some extra covers if you like to be bundled up. The pillows are little square sheets fluffed up. It was fluffy and okay for me but if you need the standard pillow just a heads up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024

6/10 Okay

jorge

Disliked: Staff & service, amenities
location was excellent
Stayed 1 night in Jun 2024

8/10 Good

Heyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Disliked: Staff & service
Room has a bad smell
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The train is loud every day.
Stayed 1 night in Dec 2024