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DoubleTree by Hilton Houston Brookhollow

4.0 star property
Hotel with a fitness centre, in the vicinity of Sam Houston Race Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Houston Brookhollow

Meeting facility
Down duvets, pillow-top beds, in-room safe, laptop workspace
Interior
Lounge
Sun deck

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
2 bedrooms
Down duvet
  • Sleeps 6
  • 2 King Beds

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Oasis)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

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The Whitehall Houston
Pool
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (1078)
The price is €138
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
12801 Northwest Fwy, Houston, TX, 77040

What's nearby

  • Memorial City Mall - 11 min drive
  • CityCentre - 12 min drive
  • Sam Houston Race Park - 14 min drive
  • Downtown Aquarium - 15 min drive
  • Toyota Center - 17 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Panda Express - ‬18 min walk

About this property

DoubleTree by Hilton Houston Brookhollow

Upscale hotel revitalised in 2019 and located near CityCentre
You can look forward to a terrace, designer shops on-site and a coffee shop/cafe at DoubleTree by Hilton Houston Brookhollow. The on-site restaurant, Brasserie, serves breakfast. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, ATM/banking services and a lift
  • Luggage storage, a 24-hour front desk and a banquet hall
  • Guest reviews speak highly of the overall value, pool and helpful staff
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 36-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Audry Wine Room
  • Brasserie
  • Venetian Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 23 May 2024 to 28 February 2025 (dates subject to change).
The following facilities or services will be unavailable from March 26 2024 to June 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

Is DoubleTree by Hilton Houston Brookhollow pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Houston Brookhollow?

Self-parking is available for USD 10.00 per day. Valet parking is available for USD 25.00 per day. Limited spots are available.

What time is check-in at DoubleTree by Hilton Houston Brookhollow?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at DoubleTree by Hilton Houston Brookhollow?

Checkout is at noon.

Where is DoubleTree by Hilton Houston Brookhollow located?

Located in Fairbanks, this hotel is within 12 mi (20 km) of Sam Houston Race Park, CityCentre and Downtown Aquarium. Bayou Music Center and Minute Maid Park are also within 16 mi (25 km).

DoubleTree by Hilton Houston Brookhollow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1318 out of 2311 reviews" "
Rating 8 - Good. 314 out of 2311 reviews" "
Rating 6 - Okay. 240 out of 2311 reviews" "
Rating 4 - Poor. 177 out of 2311 reviews" "
Rating 2 - Terrible. 262 out of 2311 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anjanette

Stayed 1 night in May 2024

8/10 Good

Ajaysia

Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Stayed 3 nights in May 2024

10/10 Excellent

Misheal

Stayed 2 nights in Mar 2024

2/10 Terrible

Lesly

Stayed 3 nights in Jun 2024

10/10 Excellent

Mariah

Liked: Cleanliness
.
Stayed 2 nights in Feb 2024

10/10 Excellent

joni

Stayed 1 night in Jun 2024

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

ashley

Disliked: Property conditions & facilities
Didn’t get to stay because the power was out and having a hard time getting refunded back.
Stayed 3 nights in May 2024

8/10 Good

Roshaunn

Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing Emerson. Shannon
Stayed 3 nights in Feb 2024

2/10 Terrible

Bill

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned me away at the door do to damage from a storm. Never notifies me a now won’t return Expedia calls so I’m not getting a refund. Expedia and the hotel suck.
Stayed 2 nights in May 2024

2/10 Terrible

Tatyana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights was off
Stayed 1 night in May 2024

10/10 Excellent

Fuechee

Stayed 1 night in May 2024

10/10 Excellent

Sanai

Stayed 4 nights in May 2024

10/10 Excellent

Jaquita

Stayed 2 nights in May 2024

2/10 Terrible

Maria del Pilar, Mexico

Stayed 3 nights in May 2024

10/10 Excellent

DERIK

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Darren

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable rooms.
Stayed 1 night in May 2024

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Yu Yang

Business traveller
We rated overall rating one star with three stars on all other questions because, as per Expedia, the property manager was not able to issue the refund even the hotel was the one who could not check in and provided us alternative solutions due to the power outage. 3 stars from the rest were for the experiences we encountered that night at the hotel before we left. We arrived Double Tree hotel around 18:15 on May 16, 2024, the hotel had power outage due to the severe storm weather that evening. The concierge and customer service desks were not helpful on providing the updated info at all. All they said was that they were also waiting for more info from their GM. Luckily they were at least able to provide us water bottles upon our request. We sat there from 18:15 to around 21:00 with no further updates or any proposed solutions, so we booked another hotel in different cities. When we arrived another hotel, Comfort Inn around IAH airport, it also had power outage, but its GM greeted all the incoming guests at the front door and answered our questions. Comfort Inn GM said we could either get the full refund due to the weather and the power outage, or she could assist to online check in with the emergency room cards. Here you should be able to see how different management treating its valuable customers especially during the special circumstance. I rated that particular Comfort Inn 5 stars because of that, and so Double Tree in this location only received 1 star.
Stayed 1 night in May 2024

2/10 Terrible

Nairobi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed and guest weren’t notifed. Terrible experience with Expedia. I will never book anything with Expedia ever again in my life.
Stayed 2 nights in May 2024

2/10 Terrible

Steven J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT GOOD ENOUGH HILTON
I booked a room for two nights for my family the night of the big windstorm, and the hotel took my booking and took payment. When my wife showed up, there was no lights and she left promptly. I have not been contacted for a refund or explained how a hotel as big as this does not have auxiliary generators. AVOID THIS PLACE IN EMERGENCIES
Stayed 1 night in May 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service
I realize that no one has control over the weather, but we happened to be staying at this hotel on May 16 when a tornado came through. We were out, but came back to a dark hotel. No information was sent to us to advise us of this. No one at the front desk checked on us or asked us if we would like them to find another hotel for us. I believe we were the only 2 guests in the hotel and I got the impression that the front desk wished we would leave. When we went out on Friday the 17th to put our bags in the car for easier departure on Saturday the front desk person said "Oh, are you leaving?!" Her comment made me believe that she wished we would so she could go home. In the future, if there is a weather event that causes power outage, the front desk should check on its guests.
Stayed 3 nights in May 2024