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True Friend Hotel

3.0 star property
Hotel in Hualien City with 24-hour business centre and 24-hour front desk

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Photo gallery for True Friend Hotel

Front of property
Superior Twin Room | Bathroom
Property amenity
Bicycling
Family Quadruple Room, 2 Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Room options

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About the area

Map
No.512, Fujian Street, Hualien City, Hualien County, 97043

What's nearby

  • Dongdamen Night Market - 4 min walk - 0.4 km
  • Pacific Landscape Park - 9 min walk - 0.8 km
  • Hualien Cultural Creative Industries Park - 10 min walk - 0.9 km
  • Pine Garden - 13 min walk - 1.1 km
  • Tzu Chi Cultural Park - 4 min drive - 3.3 km

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪火車頭道地美式煙燻烤肉屋 - ‬1 min walk
  • ‪正當冰 - ‬4 min walk
  • ‪一心泡泡冰 - ‬3 min walk
  • ‪杜倫先生 - ‬3 min walk
  • ‪OOPS Piano café bar - ‬2 min walk

About this property

True Friend Hotel

Hotel located in Hualien City Centre
You can look forward to an airport shuttle, an arcade/games room and a 24-hour business centre at True Friend Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-in, a banquet hall and tour/ticket information
Room features
All 70 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 3 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: TWD 250 per person
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TWD 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Property Registration Number 花蓮縣旅館142號

Property is also known as

Truefriend Inn Hualien
Truefriend Inn
Truefriend Hualien
Truefriend Inn Hualien City
Truefriend Hualien City
Truefriend Inn
True Friend Hotel Hotel
True Friend Hotel Hualien City
True Friend Hotel Hotel Hualien City

Frequently asked questions

Is True Friend Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at True Friend Hotel?

Self-parking is free at this property.

What time is check-in at True Friend Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at True Friend Hotel?

Checkout is at 11:00 AM.

Does True Friend Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is True Friend Hotel located?

Located in Hualien City Centre, this hotel is steps away from Rolling Stone Fountain Square and Hualien Railway Culture Park. Dongdamen Night Market and Market of Stone Art are also within 5 minutes.

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True Friend Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 221 reviews
Rating 8 - Good. 122 out of 221 reviews
Rating 6 - Okay. 35 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 4 out of 221 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service
I left my earbuds on my bed and checked out the lady found them and ran to my taxi before it left, thank you for saving my earbuds. No hooks in washroom Breakfast congee was a bit cold by 9 o'clock. Friendly service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juijung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Han chieh

Stayed 2 nights in Oct 2024

4/10 Poor

正發

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hsiu Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店人員親切的服務態度令人難忘

飯店的服務人員非常非常親切、熱心
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Louise

Stayed 2 nights in Apr 2024

8/10 Good

DOO SEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 양호, 위치는 불편

전반적으로 양호함 조식도 괜찮음. 다만 옷장이 없고 벽옷걸이가 2개여서 좀 불편했음. 동대문야시장 근처라 태로각협곡, 칠성담 가기에는 불편해서 위치는 기차역 근처보다 좋지 않음
Stayed 3 nights in Mar 2024

8/10 Good

Yuzo

Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2024

8/10 Good

哲誠

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

NOBUYUKI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

がっかり

チェックイン時、フロントの女性スタッフが怒っているような表情と話し方で、ホテル選びを失敗したことを痛感した。 英語で語られたのだが、英語にしても日本語にしてもゆっくりとしゃべってくれないと、年寄りなんだから聞き取れないのだよ。 そのへんのとこがわかってないというか配慮が足りないというか。 一度老人ホームに行って勉強してきた方がいいよ。 その一方、チェックアウト時の男性フロントスタッフの対応は良かった。
Stayed 1 night in Jan 2024

8/10 Good

shaolun

Stayed 1 night in Nov 2023

8/10 Good

FOC HOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冲涼間冇分隔唯一缺点
Stayed 1 night in Nov 2023

6/10 Okay

WANG CHYAN

Stayed 2 nights in Sep 2023

10/10 Excellent

yukinari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

SHIH-WEI

Disliked: Staff & service, amenities, property conditions & facilities
服務人員服務態度及應對應該更積極
Stayed 1 night in Sep 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良久的清潔衛生做得很好，而且管理人員黃先生的態度很不錯，只是前台服務小姐的態度有待加強，應該使客人有賓至如歸的感覺。
Stayed 9 nights in Jul 2023

8/10 Good

Doun Yung

Stayed 2 nights in Jul 2023

8/10 Good

CHIH CHENG

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Nuntana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ho

Stayed 1 night in Feb 2023

2/10 Terrible

HIROKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

あまりお勧めは出来ないです。

朝食付きでこちらのホテルを選びましたが、朝食はハンバーガー一個とパック入りのティーだけでだったのでびっくりしました。 それを朝食付きと表示出来る事に驚きです。 それからベッドは真ん中が凹んでおり、身体が痛くなりました。あと1日こちらのホテルと思うと辛くなります。 16時に部屋に戻ると掃除がまだでフロントで待たされてます。 フロントの男性の対応は良かったのですが残念です。
Stayed 1 night in Feb 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023