Ilam Hotels

"Enjoyed warm swimming pool and sauna"

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"Everything we needed for a two-night stay and helpful staff. "

"Nice SPA hotel Highly recommended "

"Lovely spa hotel in a grear location"

"Nicely maintained clean and warm loved the slopy floor. Pleasant view over the park. Good breakfast plenty of choice. Very friendly staff thank you. We enjoyed our stay and would come again. "

"We loved our stay at this hotel. Clean rooms good and polite staff everything was a 10. My partner and I will definitely be coming back "

"Beautiful hotel staff absolutely amazing."

"Whilst this once nust have been a high prestige hotel to stay at, it's decay is obvious. The wind howls through the corridors and rooms permanently as the floors are uneven and the windows are wonky, creating a permanent draft. I specifically chose this place because it stated it had a gym, but upon arrival I learned that more than 60% of it was closed because of water damage, with buckets on the floor all over, an evil stink of humidity as water was dripping from the ceiling. Ridiculous they still informed me they also charge 6£ for a day pass, despite only some weights and a bike and pool/titsy tiny sauna were accessible. Why did they not inform me? I would've cancelled my booking and stay at the Leewood, which is fab and has a functioning clean gym. I'm really annoyed and tempted to ask money back. There's no room service during the stay unless one explicitly asks for it. Flaky wifi also, making it a fail for my business trip. Total disappointment! I'll discourage anyone from staying there. "