Ilam Hotels

"Room was lovely and clean. Temperature fine. Staff at reception was friendly and responsive. We enjoyed our breakfast, and we liked the hotel."

"Modern hotel close to the railway station. Clean, comfortable, well appointed. Staff I encountered were excellent."

"Everywhere was spotless and the bed was extremely comfy. All staff encounters were handled courteously and pleasantly"

"I had a really enjoyable stay at the Leonardo Hotel and was genuinely impressed from start to finish. The hotel is modern, clean, and very well maintained, with a welcoming atmosphere as soon as you walk through the door. The room was comfortable and quiet, with a good-quality bed that made it easy to get a proper night’s sleep. Everything was spotless, and the facilities were exactly what I needed for a relaxed and stress-free stay. The bathroom was clean and well laid out, with good water pressure and plenty of towels. The staff deserve a special mention – friendly, professional, and always happy to help. Check-in and check-out were smooth and efficient, which I really appreciated. This stay was part of a working trip for Lonely Traveler Productions, a media company, and the hotel provided an ideal base. The calm environment, reliable facilities, and professional service made it easy to relax after a busy day and stay focused on work. Overall, the Leonardo Hotel offered excellent value for money, comfort, and service. I would happily stay here again and would highly recommend it for both leisure and business travellers."

"For £60 a night the room was great with a large, clean bathroom and a double bed and sofa bed. The breakfast was included and had plenty of options (no fried eggs of that is a deal-breaker for anyone, just scrambled). There was even a gluten free section. Despite the hotel being extremely busy the staff were very polite "

"Rooms and spa facilities were nice, above all staff were super friendly "

"Room was lovely, the staff helpful and friendly and the swim and sauna such a relaxing way to finish the day. "

"Excellent room and staff"

"Everything was perfect, room cleaned and fresh towels everyday. Bed was comfortable and room was warm. Breakfast was hot and a good variety of cooked and continental to choose from. Perfect location for Stoke on Trent and motorway. Staff were lovely, friendly and helpful throughout stay."