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DoubleTree by Hilton Stoke on Trent

4.0 star property
Hotel in Stoke-on-Trent with sauna and 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is €91
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Hilton Garden Inn Stoke on Trent
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (448)
The price is €81
includes taxes & fees
22 Dec - 23 Dec
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and meeting rooms
  • Smoke-free property, a banquet hall and wedding services
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 22 Dec 2024 start from €90.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self-parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mile (2 km).

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.
Stayed 1 night in Nov 2024

8/10 Good

Natasha Molissa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location and room size. I was disappointed that our room didn’t have a mini fridge
Stayed 2 nights in Oct 2024

10/10 Excellent

Teck Guan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Next to water park Parking easy
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay at the hilton for the weekend. Only down side was one the the night staff was rude and obnoxious just because we were abit rowdy
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The way to our room required us to go through three heavy fire doors and it was not helpful with a pram, small children and two big suitcases. We could have been allocated a room with better accessibility.
Stayed 2 nights in Oct 2024

10/10 Excellent

JAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our stop over. Good location, Staff and facilities were very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Hamish

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was lovely, the lady behind reception was so friendly and attentive, room was spotless, the bed super comfy!
Stayed 1 night in Sep 2024

6/10 Okay

RAMESWARSING

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed in lots of double tree. For improvement only. Room was dusty, uncomfortable sofabed, ran out of shower gel after first shower. Sense of details missing.
Stayed 1 night in Sep 2024

4/10 Poor

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Misbah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve stayed here multiple times now and in the past it has been fine, very comfortable and good staff / service. This time however, I brought my grandma with me who can panic in closed spaces. I didn’t think this would be a concern as I’ve had comfortable stays here in the past, but unfortunately at around 4/5am she was unable to stay in the room any longer, and needed fresh air / to be outdoors. She has mobility issues and when we got downstairs she was breathless and I needed to get her water but there was nobody at the front desk or the bar. I had to leave her standing in the cold outside (as she was too anxious to be indoors at this point) while I noticed the cleaner who went to get the night manager. I was visibly panicked, but he made me feel like an inconvenience. He was not concerned or phased at all when I explained I’d left her outside while trying to get hold of water. I even had to find a chair (from the outdoor seating area) to put it out for her to sit on while she calmed down. I just felt or even expected that he would be more helpful. He gave me the water and then disappeared again. Normally you’d have water dispensers in the reception area, but you didn’t, if you had I wouldn’t have had to bother him. I brought her back in after a while and we sat in the lobby area, the cleaner was hoovering up at the time. She felt she needed to be in a space where she could easily access outside, anyway we had no choice but to check out and drive home.
Stayed 1 night in Sep 2024

10/10 Excellent

Joceli

Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jojo

Travelled with family
Liked: Staff & service, amenities
On booking I explained it would be for a child’s birthday and they decorated the room and left a lovely hand written card
Stayed 1 night in Sep 2024

10/10 Excellent

ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kamaljit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ayshwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Akalyah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really ideal for us as we went to waterworld and other amenities were easily available
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
My husband and I stayed here for a couple of Nights with our 3 kids and was lovely big room which we could all fit and slept 6 so great for families. Breakfast was lovely and tasty, the only downside was no air conditioning so the room it was hot and when we opened the windows there was a grid on the road which made a noise everytime a car drove over it which was frequently as busy main road. Hôtel was on busy retail area with plenty of Restaurant and shops nearby
Stayed 2 nights in Aug 2024

6/10 Okay

Cygnet

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but food experience mixed
The room was nice though the lack of air con was disappointing. The food was quite hit and miss. What I wanted to order was unavailable when ordering three small plates. When I got the nachos there was no sour cream on them so I asked for this and they said they did not have any! Breakfast was not topped up in a timely way so a bit of a scramble when food came out! Otherwise a nice hotel and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
This is the 2nd time we have stayed at this hotel. We stayed for 2 nights on the AltonTowers trip in 2023. We was so amazed with the service we booked again for the 2024 trip. Again the service is fantastic, the staff are so friendly and will almost do anything for you to make your stay more enjoyable. The swimming pool great to relax in after using the Steam Room / Sauna. This just adds more to your stay. We have yet to try the gym as the sauna zapped me of energy. Maybe next time The Breakfast was great, however dont think my body thanked me for it. Extra bacon and sausages just cant say no The Restaurant was agin fantastic with a great selection of food. This along with a nice cold refreshing pint of local ale hits the spot perfectly. The Room was great X2 Queen Beds for myself and Daughters. The Beds are so comfortable and both my Daughters didnt want to get up. The Bathroom lovely and high water pressure makes you feeling great after a hot shower. The Hotel is placed nicly next to WaterWorld and if you have a family higly recommend this place. Its great fun and once your done back to the Hotel and sample them Ale again. Myself and Daughters cant find a fault with this place and highly recommend if your doing the AltonTowers or any trip for a stay over... you will be happy you did. A massive thanks to the Staff you all deserve a pat on the back. 2025 will book this again maybe longer stay this time.
Stayed 2 nights in Aug 2024