Our stay at riverside inn was disapponting since we were expecting the room to be properly cleaned and insect free. When we got in the room, saw 2 cockroaches roaming in the bed mattress, 3 at the table and, 3 more inside the bathroom, and 4 more in the bathroom door. Though the cockraches were not as big as the ones that fly, it was still less comforting to see and know that the room (and the hallways) is not properly cleaned as it should be, given that it is already rates as a 2 star hotel.
Also, they have this rule of surrendering your room key to the reception whenever you go out of the hotel, which in our opinion doesnt make sense since they have the masterkey to all the rooms in the hotel. And even if they reasoned out to us that previous guests intentionally leave the key inside the room (since the key gives electricity to your assigned room), its still unacceptable because its questionable for the guests in terms of the belongings that they leave in the room and security wise.