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"Fantastic hotel service, large rooms with facilities and in hotel dining options. Great place for kids and situated by the beach with a pool and a walking garden path. Only downside is the area, lacking food options if you do not wish to dine in. However should not be judged based on that. Kawazu is just only 2 minutes away."

"We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this."

"Very nice stay. Excellent buffet and open air onsens "

"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"I loved my stay at Hakone Airu. It was peaceful, quiet and the staff were able to speak English. The facility was very tourist friendly. I absolutely loved the private onsen and being able to dip in and out whenever we liked. The lounge space next to the private onsen is such a bonus. The bathroom and shower were very clean as well. The only slight discomfort was the fact the shower is exposed to the outside so can be very cold when you initially step in the shower during winter time. "

"nice and quiet, perfect services"

"Very good breakfast and dinner "

"Location is very good "

"Awesome possum!"