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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Suburban hotel with free breakfast and 24-hour business centre

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds
Free daily continental breakfast
Exterior
Exterior
Reception

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • University of North Florida - 9 min drive - 12.2 km
  • EverBank Stadium - 10 min drive - 12.8 km
  • Jacksonville Naval Air Station - 21 min drive - 26.1 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Express check-out, express check-in and ATM/banking services
  • A 24-hour front desk, multilingual staff and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 75 individually furnished rooms offer perks such as premium bedding and air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Self-parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.5 mi (2.4 km) from Saint Vincent's Medical Center Southside, and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 135 out of 1009 reviews
Rating 8 - Good. 144 out of 1009 reviews
Rating 6 - Okay. 129 out of 1009 reviews
Rating 4 - Poor. 155 out of 1009 reviews
Rating 2 - Terrible. 446 out of 1009 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a lower price. No gym but able to walk 3 miles safely each AM around sidewalks w trees, fountain, all quiet and safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad-Khalil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains, smell of sewage, roaches, disrespectful staff, 10mins of staff trying to come into a locked room after being told service wasn't needed while i was sick
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and the man that checked me out. The staff was so pleasant to talk to and to get any thing I needed. Thank you
Stayed 2 nights in May 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was disgusting and over all gross!!! It was so bad, that we checked out the same night and went to find another hotel. Would never book at again!! If i could give zero stars I would!
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Dulcie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were ridiculously uncomfortable. Ac was noisy n needed to run constant to stay cool.
Stayed 1 night in Jun 2025

2/10 Terrible

Mariann

Disliked: Cleanliness, amenities
The first room we got smelled like wet dog and mold. Second room was a little better. The lights in out room went out and back on twice, the third time they stayed up off and still were not on when we left the next morning. Continental breakfast was bare minimum. The pictures online did not match the actual depiction of the facility.
Stayed 1 night in Jun 2025

2/10 Terrible

sureshkumar

Disliked: Cleanliness, amenities, property conditions & facilities
Stinky smell inside room and very old beds with marks. Cockroaches roaming inside refrigerator and microwave and on the wall. Very bad experience.
Stayed 1 night in Jun 2025

8/10 Good

Taina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the staff for making my check- in experience the best!
Stayed 1 night in Mar 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, amenities, property conditions & facilities
DIRTY. Smelled of smoke and mold. When I walked in there was a live bug in the bathroom. And the fridge was filthy. Carpet covered in stains. disgusting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that they are pet friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Ursula

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled of mold and damp.
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Roaches and took my personal tower.
Stayed 2 nights in Jun 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities
The truth is that I was pleasantly surprised by my stay at this hotel, especially because of how clean the room and common areas were.
Stayed 1 night in Mar 2025

2/10 Terrible

amy r

The lady at the office was friendly, but the room, was clean, bathroom clean, but boyfriend got bit up by bedbugs, send the pics to expedia, which send some money back, but the hotel would not refund.Will not be going back
Stayed 1 night in May 2025

2/10 Terrible

Darlene

Disliked: Cleanliness, amenities, property conditions & facilities
The worst
Stayed 1 night in May 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst
Stayed 1 night in May 2025

4/10 Poor

Mounir

Liked: Amenities
Disliked: Cleanliness
The manager was very nice but I saw him in the checkout wish I meet him when I ask the front desk to change my room to a different room but was no luck
Stayed 2 nights in Apr 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read the reviews was expecting the worse but it wasnt bad like the reviews claimed. Would stay there again. Room was clean.
Stayed 2 nights in Feb 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness

I wont stay again

Room dirty and smelled awful. Front desk at check in was very nice
Stayed 1 night in Mar 2025

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities
The room was dirty. Walls had stains, The small refrigerator had marks on the door. The room was not vacuumed properly. There were items next to the bed from previous guest. The blanket hat holes from cigar burns. The images online were no way close to what my room looked like.
Stayed 5 nights in May 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2025