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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Aerial view
Junior Suite, Beachside | View from room
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Hot tub
  • Pool
  • Room service
  • Breakfast included
The current price is €459
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside

Junior Suite, Beachside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside

Suite, Beachside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake

Romance Bungalow by the lake

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout curtains
Day bed
  • 69 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 King Beds

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Deluxe With View

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe With View

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 King Beds

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 3
  • 2 King Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 3
  • 2 King Beds

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 2 Single Sofa Beds and 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite Junior With View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With View

  • Sleeps 1
  • 1 Single Sofa Bed and 2 Double Beds OR 1 Single Sofa Bed and 1 King Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Aerial view

Grand Palladium Kantenah Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very good, (1004)
The price is €368
includes taxes & fees
9 Mar - 10 Mar
Grand Palladium Kantenah Resort & Spa All Inclusive
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About the area

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Akumal Beach - 7 min drive - 7.6 km
  • Akumal Ecological Center - 11 min drive - 11.5 km
  • Half Moon Bay - 14 min drive - 13.2 km
  • Yal-ku Lagoon - 15 min drive - 13.7 km
  • Xel-Há Park - 19 min drive - 20.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min walk
  • ‪Guacamayas Bar - ‬6 min drive
  • ‪Mezcal Lobby Bar - ‬9 min drive
  • ‪Beach Bbq - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬1 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Akumal Beach
A free breakfast buffet, 2 swim-up bars and a beach bar are just a few of the amenities provided at Grand Palladium White Sand Resort & Spa All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages and sunloungers. Treat yourself to a sports massage, a body wrap or a manicure/pedicure at Zentropia Palladium Spa & Wellness, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Mexican cuisine and more. The gym offers fitness classes and Pilates classes; other things to do include racquetball/squash, snorkelling and windsurfing. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, express check-in and babysitting (surcharge)
  • Tour/ticket information, ATM/banking services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 264 rooms offer comforts, such as private indoor hot tubs and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with Jetted bath and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • Portofino
  • Sumptuori

Things to do

  • 5 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on 26 Mar 2025 start from €458.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium White Sand Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park.

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Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 293 out of 617 reviews
Rating 8 - Good. 175 out of 617 reviews
Rating 6 - Okay. 66 out of 617 reviews
Rating 4 - Poor. 38 out of 617 reviews
Rating 2 - Terrible. 45 out of 617 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Great place to stay,great staff, great people
Stayed 3 nights in Feb 2025

10/10 Excellent

Deryl

This place was absolutely amazing
Stayed 7 nights in Feb 2025

8/10 Good

Shekima

It was a good place far from town and airport
Stayed 4 nights in Jan 2025

10/10 Excellent

Isabel

Amazing resort with friendly staff!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcin

Beautiful place.
Stayed 5 nights in Feb 2025

8/10 Good

Qin

People are simple and friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marta

This is our second time at the property and we love how large it is. We love walking around and you don’t get bored because there are many lobby’s and things to do. The staff does a great job. I will definitely book with Expedia again they treated us great.
Stayed 8 nights in Feb 2025

10/10 Excellent

NOLA GLYNIS

All facilities were great, well kept, and user-friendly. Staff very helpful, polite, and efficient. Travel Club presentation unexpected and invasive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christine M

We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rod

Great pools and food is fabulous. We stayed in villa 58 and had David and Cielo as our concierge and they set us up with our dinner reservations and checked in with us daily. I’ve never had that good of service. Highly recommended.
Stayed 11 nights in Feb 2025

10/10 Excellent

Anabel

Beautiful place, multiple recreational Options. Staff super friendly and helpful. Our Concierge Cielo, best customer service she helped us with all the request. Great Experience!!!! Highly recommended.
Stayed 3 nights in Feb 2025

8/10 Good

Francesca

a great last minute trip! Food was great (no dodgy tummy) and overall good service. secret pool in the evening was great, quiet. Lots of wildlife on resort - lizards were characters. Can recommend a Miami Vice if you’re into a cocktail or two. Lovely long beach for walks, great sports facilities, lots of choice of food. 8/10
Stayed 6 nights in Feb 2025

8/10 Good

Stephen

Service was not what we typically get from an all inclusive
Stayed 4 nights in Feb 2025

6/10 Okay

Jaagrat

I
Stayed 3 nights in Feb 2025

10/10 Excellent

ALEKSEY

Resort is top notch. Food variety is amazing. Clean plenty of swimming pools, sun beds, sun umbrelas. Beach has part rocks part sand but within resort there is a nice beach section with white fine sand. Palladium White Sand Resort is a place to go! Every part of the resort is pretty much a part that you can spend a day at, if you decide to get lost in the hugeness of the propperty. Plenty of entertainment every evening they have something going on, concerts, shows, markets. Want to say special thanks to our concierges. David and Cielo were very helpful in making reservations for transport and restaurants. A experience all arround!
Stayed 9 nights in Feb 2025

10/10 Excellent

Dan

beautiful resort. Clean, friendly staff but most importantly, the property was kept clean and not overly busy even during busy Christmas season. I appreciated the staff ensuring the pool was smoke free making it very kid friendly and healthy resort. It kept the resort clean too. I have been to this resort for more than 5 times now. I plan to come back. We always enjoy our time…
Stayed 6 nights in Dec 2024

10/10 Excellent

Cristopher

The food in the buffets are just ok. And got to eat in one of the specialties restaurants La paisana very good dinner. Just make sure you do the reservations for those Restaunats soon as you get there otherwise you will be eating ok buffet dinner every night
Stayed 3 nights in Dec 2024

6/10 Okay

Hassan J

This property mostly has a garden view. There are no beach view rooms in any of the buildings. It’s so massive as well so be ready to do A LOT of walking. Food also was mediocre didn’t taste fresh nor good quality. We had made reservations at a few restaurants and the first one was Italian spot portofino, it was NOT good literally left the plates the way they came. However the staff are great and very helpful especially the concierge David and Cielo. Would i come back to this resort ? The answer is no. I’ve stayed at a much better places the were rated less and had much better food, better rooms, better views and better beach.
Stayed 5 nights in Feb 2025

10/10 Excellent

Neil D

The white sands pool was great! It was large, clean, quiet with sufficient chairs! White sands beach area is small, but you can always walk down to the sisters resorts beach areas, but you will not have access to the chairs within those sections. Staff were great Ceilo and David were the best with securing dinner reservations for us, as they were stationed in building 59 during the early mornings and late nights. Rooms were super clean and refreshed daily, they did smell of mildew upon entrance but resided upon ac start up. Resort is grand, safe, well kept and beautiful overall. Drinks were hit or miss, we found that some bar attendants created better drinks than others, you must ask for liquor specifics if you have a preference. Food was ok, it gets repetitive, but you will by no means starve. My traveling party did visit the spa and were very pleased with the services. We did visit most of the other resorts as we had access, they were nicer in terms of liquor selections and food but I would have been content with just with just being limited to White Sands.
Stayed 5 nights in Feb 2025

6/10 Okay

Karina

Liked: Staff & service
We did not get the rooms we had reserved. They have us a 1 bed for 3 people. Reception and room service never answers the phone or requests.
Stayed 5 nights in Dec 2024

10/10 Excellent

EpicDan101

Good property a lot of construction unfortunately.
Stayed 15 nights in Nov 2024

10/10 Excellent

Alla

Amazing
Stayed 6 nights in Nov 2024

10/10 Excellent

Katie

The people at the resort were absolutely the sweetest. Shout out to Efron who was always there to help out during dinner time with my toddler. The only downside was that the resort was under construction at the time, and the resort is huge. We would have to walk all the way around, which was quite tiring and time consuming, but thankfully they have little shuttles around the resort which made it a lot easier when you can catch one. Overall, great experience here!
Stayed 5 nights in Nov 2024

10/10 Excellent

Andres

Excellent food services , many options in the buffet great live music entertainment swimming pools very good , room well clean and well maintained, the only dawn side was the lacking of transportation at night between lobbies and the beaches to many rocks other than that everything is great in this resort
Stayed 10 nights in Oct 2024

2/10 Terrible

Bogyeong

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool. And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days. But the beach is beautiful and has the advantage of being eco-friendly.
Stayed 3 nights in Dec 2024