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"Great decor!"

"Staff is great and very polite, friendly and helpful. Beautiful hotel and very clean. "

"Amazing place to stay. Awesome service and will stay again"

"All the staff was courteous and efficient. They always are us feel special and cared for. I would highly recommend this hotel to anyone travelling to Nairobi. 5 star, first class."

"Customer loyalty is lacking . I come regularly to your hotel and since I have to travel overnight and arrive early few hours before the checking , I have never once been offered breakfast nor a hot drink when you know your customer has had a tiring journey . You stuck to your policy ‘as one checks in at 12 you don’t qualify for a breakfast ! This for me is poor customer loyalty ! "

"The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices. "

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"Loved staying here would come back again the food the staff the whole place ,the security and the entertainment team were all amazing.lots of picture spots swimming sitting ooh my it’s just amazing.love my stay here will be back Sarova "

"Quality services! Impeccable customer service! Please keep it up"