Chalets in Kenya

"Customer loyalty is lacking . I come regularly to your hotel and since I have to travel overnight and arrive early few hours before the checking , I have never once been offered breakfast nor a hot drink when you know your customer has had a tiring journey . You stuck to your policy ‘as one checks in at 12 you don’t qualify for a breakfast ! This for me is poor customer loyalty ! "

"The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices. "

"Went there for an agroecology conference; excellent conference venue, but rather isolated from Nairobi; very convenient for the airport! Very friendly, helpful staff and great breakfasts!"

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"Loved staying here would come back again the food the staff the whole place ,the security and the entertainment team were all amazing.lots of picture spots swimming sitting ooh my it’s just amazing.love my stay here will be back Sarova "

"An amazing historic hotel in downtown Nairobi. You can even get a historical tour of the hotel. First class establishment and staff - all the way. They say the Thai restaurant is the best dining experience in the city - it did not disappoint. Upgrading to a room where you get access to the lounge is very worth it, in my opinion. "

"Quality services! Impeccable customer service! Please keep it up"

"Great option near the airport. "

"V"