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JW Marriott Hotel Nairobi

4.5 star property
Experience luxurious comfort at this Westlands hotel where you can indulge in delicious meals from four on-site restaurants.

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Photo gallery for JW Marriott Hotel Nairobi

Junior Room, 1 Bedroom, City View
Premium bedding, down duvets, memory-foam beds, minibar
2 bars/lounges, sports bar
Lobby
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Gym
The current price is €284
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Junior Room, 1 Bedroom, City View

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • Nairobi National Museum - 13 min walk
  • University of Nairobi - 15 min walk
  • Sarit Centre - 17 min walk
  • Westgate Shopping Mall - 3 min drive
  • Kenyatta International Convention Centre - 4 min drive

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk
  • ‪Shamura - ‬2 min walk

About this property

JW Marriott Hotel Nairobi

Luxury hotel near Nairobi National Museum
Located close to Sarit Centre and Westgate Shopping Mall, JW Marriott Hotel Nairobi provides a poolside bar, a corner/local shop and a rooftop terrace. Indulge in a body scrub, reflexology and a facial at Spa by JW, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free WiFi in public areas is available to all guests, along with an art gallery on-site and a shopping centre on-site.
Other perks at this hotel include:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A ballroom, a porter/bellboy and tour/ticket information
Room features
All 366 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5,400 for adults and USD 2,700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (18,299 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (128 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 5400 for adults and from USD 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: M-Pesa
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at JW Marriott Hotel Nairobi?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Nairobi on 7 Mar 2025 start from €283.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Nairobi?

Valet parking is free at this property.

What time is check-in at JW Marriott Hotel Nairobi?

Check-in begins at 3:00 PM.

What time is check-out at JW Marriott Hotel Nairobi?

Checkout is at noon.

Where is JW Marriott Hotel Nairobi located?

Located in Westlands, this luxury hotel is within 1 mi (2 km) of Nairobi National Museum and Sarit Centre. Westgate Shopping Mall and National Archives are also within 3 mi (5 km).

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JW Marriott Hotel Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ataklia

Very good hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

osman

Great place
Stayed 1 night in Dec 2024

8/10 Good

Umar

The cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Wonderful experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
Stayed 3 nights in Aug 2024

6/10 Okay

Umar

Can do better
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

The hotel was brand new and the staff were amazing. We had a beautiful suite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

This hotel is practically brand new. It’s a very comfortable and beautifully appointed hotel. Employees gave us attentive and wonderful service always. We also booked massages at the spa and they were fantastic. Wonderful experience all the way around!
Stayed 4 nights in Aug 2024

10/10 Excellent

Khaled

New and luxurious
New hotel that is very luxurious. We had an amazing stay. All was above and beyond
Stayed 3 nights in Jun 2024

8/10 Good

Matt

Very limited fining options. Wish pool would have been kept at a warmer temperature
Stayed 1 night in Aug 2024

10/10 Excellent

Dorika

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosmery

Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Khaled

Luxurious Haven in the Heart of Nairobi
My stay at the JW Marriott Nairobi was nothing short of exceptional. This hotel exemplifies luxury and comfort, making it a standout choice for both business and leisure travelers. 1. **Elegant Rooms:** The rooms are tastefully decorated with modern furnishings and luxurious linens. My suite offered a stunning view of the city skyline, and the bed was incredibly comfortable. The bathroom was spacious, with a large soaking tub and a rain shower. 2. **Outstanding Service:** The staff at JW Marriott Nairobi go above and beyond to ensure guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout my stay, every interaction was positive. Special mention to the concierge team for their excellent recommendations. 3. **Gourmet Dining:** The dining options are impressive, with a variety of restaurants offering diverse cuisines. The breakfast buffet was a highlight, with an extensive selection of both local and international dishes. The evening meals at the hotel's fine-dining restaurant were a culinary delight. 4. **Excellent Amenities:** The hotel boasts a state-of-the-art fitness center, and a beautiful outdoor pool area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bikramjit

One of the best hotel in nairobi
Stayed 3 nights in Feb 2025

10/10 Excellent

Rita Gail

Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2024

10/10 Excellent

Shantanu

Stayed 1 night in Dec 2024

10/10 Excellent

francesca

Awesome hotel!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

SUKIRAT

Stayed 4 nights in Oct 2024

10/10 Excellent

Brittney

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Flot nylig hotel til både forretningsrejse og fami
Fremragende 😃
Stayed 1 night in Oct 2024

10/10 Excellent

Kees

Stayed 1 night in Oct 2024