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Serena Khaplu Palace

3.0 star property
Hotel in Khaplu with free breakfast and 24-hour front desk

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Photo gallery for Serena Khaplu Palace

Situated on a balcony, this traditional gazebo offers a view of the surrounding mountains and trees.
Enjoy meals in a charming dining area with tables set for a pleasant meal, surrounded by large windows and a beautiful garden view.
Traditional building with a balcony area featuring intricate lattice work and multiple windows, set amidst a mountainous backdrop.
Cozy room with a traditional design, featuring two sofas, a coffee table, and lamps.
Traditional room with intricately patterned ceiling, arched windows, and wooden furniture.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Royal Heritage Suite

Royal Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800

What's nearby

  • Khaplu Palace - 12 min drive - 2.3 km

Restaurants

  • ‪Khatamband Loggia - ‬1 min walk
  • ‪Sarfa Khar - ‬1 min walk

About this property

Serena Khaplu Palace

Property highlights
At Serena Khaplu Palace, you can look forward to a free breakfast buffet, a terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A porter/bellboy, concierge services and luggage storage
  • A gift shop, a 24-hour front desk and coffee/tea in reception
Room features
All guest rooms at Serena Khaplu Palace include comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Urdu

Similar properties

Cozy retreat with a large bed and two additional sleeping areas, featuring a geometric patterned wallpaper and shelves.

North Palace Khaplu

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
North Palace Khaplu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

Is Serena Khaplu Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Khaplu Palace?

Self-parking is free at this property.

What time is check-in at Serena Khaplu Palace?

Check-in begins at 2 PM.

What time is check-out at Serena Khaplu Palace?

Checkout is at noon.

Where is Serena Khaplu Palace located?

Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.

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Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10

There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10

Stayed 2 nights in Aug 2023