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"Excellent service, attention to details from the staff. Jim has organized everything for us including a great trip to Ninh Binh. He has lots of experience and shown great flexibility and helped us beyond his tasks when we had visa problems."

"The resort lived up to my expectations and then some. The staff were all attentive, very courteous, and professional. I was celebrating a special occasion and the resort provided me with a welcome gift to congratulate me on my special occasion which was very thoughtful and much appreciated by me. I would definitely stay here again in the future."

"My husband and I had the pleasure of staying at the Oriental Jade Hotel in Hanoi, and it absolutely exceeded all expectations! The hotel itself is beautiful, with a perfect blend of modern elegance and local charm. What truly made the experience exceptional, though, was the staff. They were incredibly friendly and attentive, always going above and beyond to make our stay memorable. One night, when we were headed out for a late dinner, a staff member even walked us all the way to the restaurant—such a thoughtful touch! The food suggestions provided by the staff were spot-on, and every meal we had was delicious. I also have to mention the coffee class the hotel organized—it was an unforgettable experience that added a unique local flavor to our trip. Overall, I highly recommend Oriental Jade Hotel to anyone visiting Hanoi. It's an exceptional place to stay with outstanding service and experiences!"

"it was located heart of everthing you need"

"The staff (everyone!) was lovely, friendly and speaking very good English. The room was beautiful, clean and the bed was comfortable. Breakfast was good too. The location was great, in the old quarter, near the lake but not on a crazily busy roads. Highly recommended!"

"Classic style hotel, with interesting decorations and well kept. The location is perfect since it's inside old Hanoi but in a relatively calm street. The room is cozy and not much sound from the street can be heard."

"Excellent location and helpful staff"

"We had a fantastic stay at Kecho Legacy Hotel Hanoi. The room was quiet, clean, and featured very comfortable beds. Breakfast offered a great selection of food, and the hotel's location was perfect—close to restaurants, shops, and bars. We would definitely stay here again!"

"Staff is exceptional!! Walk-in distance to many local spot, ie train street"