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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with a 24-hour fitness centre, near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Point of interest
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Point of interest
In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is €148
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €182
includes taxes & fees
16 Feb - 17 Feb
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About the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 3 min walk
  • Knoxville Convention Center - 8 min walk
  • World's Fair Park - 12 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 2 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • Stock & Barrel
  • Downtown Grill & Brewery
  • J.C. Holdway
  • Coffee & Chocolate
  • Chivo Taqueria

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A lift, a porter/bellboy and concierge services
  • A gift shop, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 24 Feb 2025 start from €147.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Knoxville Downtown University by IHG pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 45 kg per pet. There's a deposit of USD 40.00 per stay and a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University by IHG?

Self-parking is available for USD 15 per day.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Knoxville Downtown University by IHG?

Checkout is at noon.

Where is Crowne Plaza Knoxville Downtown University by IHG located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, University of Tennessee and Knoxville Convention Center. Tennessee Vallley of Authority and Market Square are just steps away.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if we had been made aware that we were being charged for parking and wifi but, the room was beautiful and the hotel was lovely. Staff was super helpful! But being aware of the extra expense helps for budgeting purposes.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The construction tqking place next to hotel has added to the street noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your kindness and attentive service. Our room was very comfortable with a beautiful view of Knoxville.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanina, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property. It was very clean, the rooms were spacious and great walkability to everything. The staff was great and we will definitely book here again every time we go to Knoxville!
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location, value for the price, the staff was on top of their game. The parking can be a little tight if you are driving a larger truck or SUV but that is due to construction and some barriers that are in place, so a short term issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Staff were very accommodating. The beds and pillows were amazingly! But the BEST part was the absolutely amazingly gym! One of thr best, well equipped facilities we've stayed at! We'll definitely be back.
Stayed 1 night in Jan 2025

6/10 Okay

Joe B

Liked: Cleanliness
The ground Plaza is an older building. The lobby looks nice, but it could use a general facelift throughout the building. The staff for the most part were amicable. I did have an instant with one who was rude to me when I was playing the piano the bartender was super friendly. She told me where to go and try places to eat. I think you could find a better hotel in Knoxville.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! The property was clean and beautiful! If I’m ever in Knoxville I will definitely stay there again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dat

Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. Friendly staff, adequate amenities, in-house restaurant/bar, gift store. Wonderful experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Heather, knoxville

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Dec 2024

10/10 Excellent

Cielito

Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay when visiting our student at UTK. Great dining options, comfortable hotel
Stayed 2 nights in Sep 2024

8/10 Good

Jessica, Murfreesboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walking distance to many restaurants and shopping. Lobby was clean and beautiful. Room was clean and comfortable. Carpets were a bit run down and the elevator floor in one of the two elevators had food thrown all over it. We weee there for 2 full days and it never got cleaned up. The gentleman that checked us in was very rude but the rest of the staff was very kind and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN MARK

Liked: Cleanliness, staff & service, property conditions & facilities
construction made it hard to get out of parking garage. It was the city, not the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown Knoxville
Stayed 1 night in Dec 2024

10/10 Excellent

scott

Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient for walking around downtown. It can be noisy at night but what city isn’t
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!!!
Stayed 4 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The downtown location has always been a draw for us.
Stayed 1 night in Dec 2024

8/10 Good

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024