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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Hotel in Knoxville with fitness centre and seasonal outdoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Knoxville N - Merchant Drive by IHG

Exterior
Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
The current price is €102
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Knoxville Suites - Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
8.0 out of 10, Very good, (1006)
The price is €108
includes taxes & fees
17 Mar - 18 Mar
Best Western Knoxville Suites - Downtown
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About the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 19 min walk - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.1 km
  • University of Tennessee - 7 min drive - 8.7 km
  • Neyland Stadium - 8 min drive - 9.1 km
  • Thompson–Boling Arena - 8 min drive - 10.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬19 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel near University of Tennessee
You can look forward to a corner/local shop, dry cleaning/laundry services and a bar at Holiday Inn Knoxville N - Merchant Drive by IHG. The on-site restaurant, Bull and Barrel, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and 1 meeting room
  • A vending machine, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bull and Barrel

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 21 May to 10 September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive by IHG?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive by IHG on 17 Mar 2025 start from €101.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Knoxville N - Merchant Drive by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive by IHG?

Checkout is at noon.

Where is Holiday Inn Knoxville N - Merchant Drive by IHG located?

Located in Inskip, this hotel is 1 mi (1.6 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

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Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1012 reviews
Rating 8 - Good. 235 out of 1012 reviews
Rating 6 - Okay. 67 out of 1012 reviews
Rating 4 - Poor. 28 out of 1012 reviews
Rating 2 - Terrible. 35 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Great place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mickey

Nice place
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Didnt stay long the hotel was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Kelli

Great breakfast and people were super nice
Stayed 1 night in Nov 2024

10/10 Excellent

Katheryn

Clean, convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

We had a quick stay but everything was nice and clean. Shower water pressure was low.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Easy access to highway , Starbucks and restaurants . Clean ..
Stayed 2 nights in Jan 2025

6/10 Okay

Ronald

Liked: Amenities
Reserved and paid for a room with a king bed and upon arrival was told they only had rooms with two queens left. The staff was very friendly, but the beds were extremely firm.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Easy checking/out. No fuss booking either. Carpark was full after returning from dining out
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Very comfortable beds!
Stayed 1 night in Nov 2024

10/10 Excellent

brandie

Staff was phenomenal- so friendly and above and beyond helpful! The only pitfall is across the street from the hotel seems to be a dumping area lots of grocery carts and trash which seems to blow over to the parking lot but otherwise this property was perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Britt

Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Bengy

Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Gary

Convenient. Great bartender
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

For the price a solid place to stay for a UT game
Stayed 2 nights in Oct 2024

8/10 Good

Michael

It was a nice clean stay.
Stayed 1 night in Sep 2024

8/10 Good

CHERRY

Property was very clean and comfortable and breakfast staff very friendly and helpful. On checkout I asked for an invoice and they said Expedia will email me but to this date I have not received it ??
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Hotel was great however there was a small homeless camp outside across the street.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

This was a quick trip - property is great but there's not a lot around the area for entertainment or dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Enjoyed this property in Knoxville
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Clean and nice. Perfect for a quick stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

This is the second time we have stayed at this holiday inn. It is clean and convenient to campus!
Stayed 1 night in Sep 2024

10/10 Excellent

Hope

The staff were so nice and helpful! We were arriving super late and asked for the A/C to be turned down before our arrival and they were more than happy to oblige. The room was super clean and the beds were comfy too! Would definitely stay here again!
Stayed 1 night in Oct 2024