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Issaquena Heights Boutique Hotel

3.5 star property
Hotel in Knysna with spa services and outdoor pool

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Photo gallery for Issaquena Heights Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Standard Double or Twin Room (Manor)
1 bedroom, premium bedding, memory-foam beds, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Spa
  • Air conditioning
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room (Manor)

Standard Double or Twin Room (Manor)

Standard Double or Twin Room (Manor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Lagoon View

Superior Room, Lagoon View

Superior Room, Lagoon View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 50 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room (Manor)

Superior Double or Twin Room (Manor) | Garden view

Superior Double or Twin Room (Manor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571

What's nearby

  • Knysna Waterfront - 17 min walk - 1.5 km
  • Knysna Quays - 17 min walk - 1.5 km
  • Knysna Lagoon - 17 min walk - 1.5 km
  • Thesen Island - 3 min drive - 2.1 km
  • Leisure Isle - 14 min drive - 8.0 km

Getting around

  • George (GRJ) - 58 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Snobs Coffee - ‬7 min walk
  • ‪African Bean - ‬10 min walk
  • ‪Persello's - ‬7 min walk
  • ‪Lunar Cafe - ‬10 min walk

About this property

Issaquena Heights Boutique Hotel

Hotel in the business district
Consider a stay at Issaquena Heights Boutique Hotel and take advantage of a terrace, a garden and laundry facilities. Treat yourself to spa services, such as a manicure/pedicure, a massage or a facial. Free in-room WiFi is available to all guests, along with a bar and a conference centre.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), wedding services and tour/ticket information
  • Smoke-free property
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Memory foam beds and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, fridges and electric kettles

Languages

Afrikaans, English

Similar properties

Front of property

Knysna Log-Inn Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 13 reviews
The price is €73
includes taxes & fees
30 Jun - 1 Jul
Knysna Log-Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 150 for adults and ZAR 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 150 for adults and from ZAR 150 for children
  • Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests who check in must have the same name as that of the credit card used to make the booking.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Guests under 6 years old are not allowed in the swimming pool, and guests under 6 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna

Frequently asked questions

Does Issaquena Heights Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Issaquena Heights Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Issaquena Heights Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Issaquena Heights Boutique Hotel?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available from 7:00 PM to 9:00 PM for a fee of ZAR 250.

What time is check-out at Issaquena Heights Boutique Hotel?

Checkout is at 10 AM.

Where is Issaquena Heights Boutique Hotel located?

Situated in the business district, this hotel is within a 10-minute walk of Cape Floral Region Protected Areas and Pledge Nature Reserve. Knysna Waterfront and Knysna Quays are also within 1 mile (2 km).

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Issaquena Heights Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Perfect staff Amazing people
Stayed 1 night in Nov 2024

10/10

Amazing place. Great service, great rooms, great facilities and great views.
Stayed 1 night in Oct 2023

10/10

The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Stayed 1 night in Oct 2023

10/10

Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Stayed 2 nights in Jan 2024

10/10

Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Stayed 5 nights in Oct 2023

4/10

The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant. That’s where it ends. The dining was poor. A number of items on the menu not available. Breakfast average at best. Overpriced.
Stayed 3 nights in May 2024

8/10

Stayed 2 nights in Feb 2024

10/10

Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Stayed 2 nights in Jan 2024

4/10

Stayed 2 nights in Nov 2023

2/10

Stayed 11 nights in Jan 2024

10/10

Stayed 1 night in Nov 2023

10/10

A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Stayed 1 night in Nov 2023

8/10

Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Stayed 2 nights in Oct 2023

8/10

Café da manhã muito bom, bar da Piscina com vinhos ótimos. Quarto e Statf bons!!
Stayed 2 nights in Nov 2018

10/10

Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Stayed 1 night in Aug 2018

10/10

Certamente um dos melhores hotéis em que já me hospedei. Tudo foi espetacular.

10/10

Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
Stayed 4 nights in Feb 2018

10/10

We had a fantastic week in Knysna as the central point for our daily activities nearby. Location is on a hill but with a fabulous view. Walking down no problem and taxi always available when returning in evenings.
Stayed 7 nights in Jan 2018

10/10

Die Lage des Hotels ist super...schön ruhig mit einer wundervollen Aussicht aber nicht all zu fern von Restaurants und shopping Möglichkeiten.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

Traumhafter Ausblick über Knysna, sehr freundliches Personal, schöner Pool, ordentliches Zimmer, Bett war etwas klein
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

Maravilhoso! Super recomedo. Conforto, limpeza, decoração e paisagem. Porem o café da manhã é bem básico e não havia água para beber no hotel.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10

Hotel excelente! Boa estrutura, linda vista, bom café da manhã e equipe extremamente atenciosa e gentil.
This review was submitted before 2018 and has not been verified.

8/10

Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.