Gaylord Hotel Guide. Hotels in Lake Manuka, Gaylord, United States of America

"Nice place to stay. Friendly staff and very clean property. "

"Clean and comfortable room"

"Staff was very friendly "

"The propy is under renovation. Hallways have no heat. My room meets standard "

"Clean. Staff did an excellent job despite how busy it was due to storms in the area. Breakfast had plenty of options. "

"Love this hotel "

"We stayed for what we thought was going to be one night due to bad road conditions but ended up staying the whole weekend! Crystal, the manager, was absolutely fantastic! They struggled with housekeeping staff and Crystal and the rest of the employees went above and beyond to clean the rooms themselves to accommodate the larger than anticipated number of guests staying that weekend. Due to understaffing of the housekeeping staff we had a very long wait to check in. However, Crystal the manager handled everything with such professionalism and really went above and beyond by comping us our stay and upgrading us to a king suite. She took a bad situation of understaffing and made it more than right by extending a free night’s stay to all of us that were waiting to check in. Now that’s fantastic management skills! The hotel was super clean and the room was great! We stayed in a king suite with a jacuzzi tub and it was fantastic! Huge room with large bathroom, living room area and separate room with a bed. It was just what we needed to be able to relax and reconnect. The staff here really stepped up and had all hands on deck helping out from cleaning rooms, serving breakfast, managing the front desk, and clearing the heavy snow. You could tell that Crystal’s management and leadership was top notch! Breakfast was excellent as always! They even had a nice little assortment of treats and goodies to put on your pancakes. I’m sure the kids loved it! We will stay again! "

"Great"

"Since I’m visiting near post snow season, parking is easy and the resort is not crowded. Hard to find dining options apart from the cafe and restaurant in the lodge. You have to drive 30mins to Petoskey or Boyne city to eat. Hotel room is clean but old. And the staff are nice on cleaning the room. It’s not far to walk to the lift especially they have lift-side ski valet for free to securely keep your equipment."