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Imperial Swan Hotel & Suites

3.0 star property
Hotel with a conference centre, near Family Fun Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Swan Hotel & Suites

Desk, iron/ironing board, cots/infant beds, rollaway beds
Point of interest
Interior entrance
Royal Room, 1 King Bed, Non Smoking | Living area
Combined shower/bathtub, deep-soaking bathtub, hair dryer

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Business services
    Business services
The price is €158
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Deep-soaking bath
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Royal Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Deep-soaking bath
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Sofa bed
Deep-soaking bath
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Deep-soaking bath
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Deep-soaking bath
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Stay Inn and Suites

Pool
Parking included
Free WiFi
Restaurant
6.2 out of 10, (639)
The price is €96
includes taxes & fees
24 Nov - 25 Nov
Stay Inn and Suites
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About the area

Map
4141 S Florida Ave, Lakeland, FL, 33813

What's nearby

  • Lakeside Village - 4 min drive - 3.6 km
  • RP Funding Center - 8 min drive - 6.9 km
  • Polk Museum of Art - 8 min drive - 6.6 km
  • Publix Field at Joker Marchant Stadium - 11 min drive - 10.2 km
  • Sun N Fun Air Museum - 11 min drive - 9.6 km

Getting around

  • Lakeland Station - 12 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 46 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪New Moon Sushi - ‬3 min walk

About this property

Imperial Swan Hotel & Suites

Hotel near Lakeside Village
Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference centre. Guests can connect to in-room WiFi.
You'll also find perks such as:
  • Outdoor pool access nearby
  • Access to a nearby health club, 5 meeting rooms and wedding services
  • A computer station, a lift and ATM/banking services
  • A TV in reception
Room features
All 168 rooms boast comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and hairdryers
  • Fridges, microwaves and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (7,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00, per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 5 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Imperial Swan Hotel & Suites?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Imperial Swan Hotel & Suites on 24 Nov 2024 start from €149.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 5 kg per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.6 km) from Family Fun Center, and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

Imperial Swan Hotel & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 90 out of 1036 reviews" "
Rating 8 - Good. 97 out of 1036 reviews" "
Rating 6 - Okay. 154 out of 1036 reviews" "
Rating 4 - Poor. 200 out of 1036 reviews" "
Rating 2 - Terrible. 495 out of 1036 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. No staff at all to check anybody in. People who booked had been waiting 2 and 3 hours for someone to check them in. No one ever came. SCAMMING people out of money. Overflowing garbage on the floors. Restaurant attached claim they don't know anything about the hotel or staff. They have nothing to do with it. Some lady later said she didn't understand english.and couldn't help. She sure understood when I said I'm calling the police. She comes out immediately with a translating device. Which was stupid. They do have some association with the hotel. Don't be fooled by them. BELIEVE all the BAD reviews. They are true. I witnessed it with my own eyes! SCAMMING people out of money! I did call the police. Fire exit blocked. Men and women's bathroom door locked. Garbage overflowing from the garbage cans on the floors. I went looking for some form of life. Sheets in the middle of the hallway. Filthy all over. Very, very rundown! Do not book!
Stayed 2 nights in Nov 2024

2/10 Terrible

JRedd

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Raquel

Business traveller, Travelled with partner
Disliked: Cleanliness
I never checked in to facility when we arrived they were no longer doing check ins and site never we had to be there before 10 pm
Stayed 1 night in Nov 2024

2/10 Terrible

Brenda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, I hated it. Expedia surprised me promoting this nasty place. the front desk staff is awful
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible sheets were dirty bathroom was disgusting
Stayed 1 night in Nov 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gene

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff does not speak English
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidi

Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was drenched in water No staff around to help or change rooms had to step in wet Carpet the whole stay
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

D
Stayed 1 night in Oct 2024

2/10 Terrible

Preeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible . Simply terrible!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is horrible…. Lucky I only needed it 5 hours before catching a flight…. Front desk lady was great… honest and accommodating but the property itself and conditions of room are atrocious!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Adam

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not a clean hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at the front desk was so sweet and accommodating. Great multi-tasker! I will stay at this property again!
Stayed 1 night in Sep 2024

2/10 Terrible

Ricky, Tampa

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave away my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute reservation. We arrived at 4 pm for check in and stood in the lobby for 40 minutes. Finally, a lady showed up to take the other people waiting in the lobby to “look” at a room and stated she would be back soon. Just by looking at the lobby, it was full of old decor and dust. The bar area was closed and looked like it was used for storage. Items definitely not organized in there. Got tired of waiting and left.
Stayed 1 night in Oct 2024

8/10 Good

Taylor

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
They got me in when I really needed it and were really pleasant.
Stayed 1 night in Oct 2024

4/10 Poor

jacqueline

Walked into the lobby and it was very stinky. The lady at the desk seemed to be flirting with 2 customers.. and finally said she would be right with me. Waited. While waiting I looked up reviews… and saw a few about sleeping with the bed bugs… so I left. Did not stay.
Stayed 1 night in Oct 2024

2/10 Terrible

lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Receptionist great rooms horrible ac doesn’t even work
Stayed 1 night in Oct 2024

4/10 Poor

Herbert

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down property with very limited number of employees. The room did not have trash cans or kleenex. The microwave did not work, the tv malfunctioned, poorly lit room, and a shower head that was only adequate. Also, check in took a long time.
Stayed 3 nights in Oct 2024

2/10 Terrible

Trisha

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful there was so much mold in the room and the bathroom it smelled awful. The front desk lady was nice but it seemed a bit shady that I had to pay a cash hotel fee separate from what I had already paid for. This hotel is gross and over priced
Stayed 1 night in Oct 2024

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff barely spoke English. Desk rarely staffed. No room service. No restaurant. No pool. No bar. Amenities listed -false.
Stayed 1 night in Oct 2024