9Hotel Mercy

4.0 star property
Hotel with a 24-hour front desk, a short walk to Rossio Square

Choose dates to view prices

Photo gallery for 9Hotel Mercy

Front of property
Business centre
Bar (on property)
Reception
Superior Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is €143
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite (Mercy)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Rua da Misericordia, 76, Lisbon, 1200-273

What's nearby

  • Rossio Square - 6 min walk - 0.5 km
  • Santa Justa Elevator - 7 min walk - 0.6 km
  • Avenida da Liberdade - 10 min walk - 0.9 km
  • Commerce Square - 11 min walk - 1.0 km
  • Castle of São Jorge - 15 min walk - 1.2 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria da Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Upscale boutique hotel near Rossio Square
Close to Santa Justa Elevator and Commerce Square, 9Hotel Mercy provides a terrace, a library and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A 24-hour front desk, multilingual staff and a lift
  • Concierge services, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at 9Hotel Mercy feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and phones

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 21 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le 9 Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 7 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 21 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is 9Hotel Mercy pet-friendly?

Yes, 9Hotel Mercy allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 9Hotel Mercy?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on 17 Mar 2025 start from €135.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 9Hotel Mercy?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 9Hotel Mercy?

Checkout is at noon.

Does 9Hotel Mercy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is 9Hotel Mercy located?

Located in Lisbon Old Town, this boutique hotel is within a 10-minute walk of Fado in Chiado, Rossio Square, and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.

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9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Very clean and friendly staff, breakfast was very worth it.
Stayed 8 nights in Feb 2025

10/10 Excellent

Cheryle

It was a great vacation and 9hoetl mercy was wonderful. Their breakfast buffet was excellent as was the staff. The hotel Is located on a great spot close to many restaurants and sites.
Stayed 8 nights in Feb 2025

10/10 Excellent

Allan

Well appointed hotel in a good location near metro and tourist sights. Staff very welcoming and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alondra

This hotel was in a convenient location, lots of food places it surrounding it and shopping as well!! It also has an amazing sunset view! To add on it was spacious and the hotel breakfast was great!! Would stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

EDUARDO ANDRES

Very recommended; location, staff, rooms and breakfast !!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Wahida

Property is located close to all sight seeing areas. The front desk team is excellent and very helpful with any questions especially Isabella. She gave a list of local restaurants to eat and areas to visit especially I was there for a short 2 days. I would come back and stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALDO

Great location and rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

We booked the corner room which was spacious and just Iike pictures. Building across the street is under construction but sound was not an issue for us. Overall had a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

BARBARA

Loved our stay! Centered to everything if you don't want to spend money on tours.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

.
Stayed 6 nights in Feb 2025

8/10 Good

Dany

Amazing location. Easy to walk down to everything.
Stayed 2 nights in Nov 2024

8/10 Good

Robert T. Torres

Excellent location.. very close to restaurants and main attractions.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Great hotel in an excellent location. Hotel is very clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yazeed

To review this hotel, is to differentiate between what is feasible within the capacity of the staff and what is beyond them (owners). Areas of strength - Some of the staff were pleasant and helpful. - Breakfast is solid, and quite honestly excellent. - The view from the suites is absolutely stunning. - The manager of the hotel is responsive, considerate and incredibly willing to meet expectations within reason. - Bed is very comfortable. Areas of weakness: - the property in terms of rooms really needs to be refurbished. I came to the conclusion that this had more to do with the owners of the hotel being complacent. - 1 or 2 members of the reception were frankly quite cold and not very service oriented. Perhaps for future safe-guarding all reception staff need a reorientation into how to welcome/treat guests staying at a 4 star hotel. Otherwise, all in all, it was a good stay. -

8/10 Good

Cole

Great place to stay. Walking distance to many tourist attractions. The staff was very kind and attentive
Stayed 2 nights in Sep 2024

8/10 Good

katya catherine

Lovely staff especially Isabella lovely breakfast options and well situated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Barry Dean

We were a little concerned that the noise from the busy streets with people partying and drinking might make it a hard place to sleep, but the rooms were quiet. We walked across the street for the best breakfast we had in Lisbon, and all the major attractions were within walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alvaro

Staff very nice great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Beautiful modern boutique hotel, great rooftop bar, friendly and helpful staff, fantastic location.
Stayed 3 nights in Jun 2024

8/10 Good

Kunal

Great area to stay in. Staff were very nice and inviting.
Stayed 2 nights in Jun 2024

8/10 Good

Harbani

Fantastic property
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

We booked this property last minute, as our previous reservation cancelled on us. It was perfect! Perfect location, nice breakfast included. It was quiet at night, great staff, clean and spacious room. We will definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ken

First trip to Lisbon. There will be more!
Stayed 5 nights in Oct 2024

10/10 Excellent

Sam

Had an absolute blast in Lisbon staying at 9Hotel Mercy! Amazing location, great space, lovely staff. Shout out to Nita and her Espresso Martini!
Stayed 5 nights in Aug 2024

10/10 Excellent

Walberto

It’s a perfect location
Stayed 2 nights in Jun 2024