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Hotel Excelsior

3.0 star property
Experience the city’s charm from this hotel’s central location. Stay connected with free WiFi and let the helpful staff assist you.

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Photo gallery for Hotel Excelsior

Bar (on property)
Point of interest
Quadruple Room
Restaurant
Point of interest
Hotel Excelsior, near Marquis of Pombal Square, offers a warm welcome with continental breakfast and dry cleaning services. With free in-room WiFi and a business center, guests can stay productive while enjoying the nearby Medeiros e Almeida Museum. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping
The current price is €145
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property – evening/night

easyHotel Lisbon

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, (1233)
The price is €62
includes taxes & fees
16 Feb - 17 Feb
easyHotel Lisbon
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About the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Marquis of Pombal Square - 3 min walk
  • Eduardo VII Park - 4 min walk
  • Rossio Square - 18 min walk
  • Santa Justa Elevator - 2 min drive

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel near Marquis of Pombal Square
Located close to Medeiros e Almeida Museum and Cinemateca Portuguesa Museum, Hotel Excelsior provides free continental breakfast, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A lift, smoke-free property and a 24-hour front desk
  • Tour/ticket information, a banquet hall and concierge services
  • Luggage storage and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 13 Feb 2025 start from €136.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Checkout is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 551 reviews
Rating 8 - Good. 188 out of 551 reviews
Rating 6 - Okay. 147 out of 551 reviews
Rating 4 - Poor. 68 out of 551 reviews
Rating 2 - Terrible. 44 out of 551 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 6 nights in Nov 2024

8/10 Good

CRONICA UNANIME LDA

Liked: Cleanliness, staff & service, property conditions & facilities
Está justo al lado d Plaza Marqués de Pombal. Tiene la Avda da Liberdade a escasos cien metros. Para bajar al Rossio andando. Perfecto
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10 Good

Steven, TACOMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

6/10 Okay

Oleg

Travelled with family
Liked: Cleanliness, staff & service
Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

2/10 Terrible

Betty san san

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay
We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Stayed 3 nights in Oct 2024

4/10 Poor

Rosmin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

4/10 Poor

Sassan

Disliked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

10/10 Excellent

Frank

Stayed 5 nights in Sep 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Uroosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and bathrooms. Not clean. My friends got bed bugs
Stayed 4 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Sep 2024

8/10 Good

Magdalena

Liked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen, Hialeah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
They got it right in the end
Was there for 3 nights, the room was awful with an old fashioned and very smelly toilet with flies everywhere. There were live electrical wires taped up close to the bed, very dangerous. The room was shabby and noisy and was nothing like the photo on the website. We did not ask for a move that night as we had arrived very late and were exhausted. We asked for a move the next morning and to the hotels credit they moved us to a much better room for the rest of our stay. Good location, Handy for the Metro and close to all main attractions and handy for the airport . Very nice continental breakfast was served. At over £100 a night it was a bit pricey for what they were offering. I would return, if I had assurance about the quality of the room.
Stayed 3 nights in Sep 2024

6/10 Okay

Kristina, Victoria

Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024