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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Experience true luxury near Jerónimos Monastery and Belém Tower. Relax by the pool or treat yourself to a spa treatment amidst stunning gardens.

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Breakfast buffet
Interior
Business centre
Outdoor pool
Royal Suite (Prince's Suite)
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is €220
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings)

Family Suite (in New Wings)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Garden View (Extra Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Rua Jau 54, Lisbon, 1300-314

What's nearby

  • Jerónimos Monastery - 3 min drive
  • Belém Tower - 6 min drive
  • Rossio Square - 7 min drive
  • Commerce Square - 7 min drive
  • Castle of São Jorge - 8 min drive

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury boutique hotel near Jerónimos Monastery
Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a poolside bar, a garden and a hair salon. Indulge in a massage at Magic Spa, the on-site spa. The on-site restaurant, Valle Flor, offers breakfast, lunch, dinner and garden views. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. Free in-room WiFi and a sauna are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), concierge services and a gift shop
  • A 24-hour front desk, a banquet hall and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Recycling, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on 24 Feb 2025 start from €211.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Self-parking is available for EUR 25 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Checkout is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.1 mi (1.8 km) from Museum of Art, Architecture, and Technology, and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Rossio Square and Commerce Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 708 reviews
Rating 8 - Good. 137 out of 708 reviews
Rating 6 - Okay. 31 out of 708 reviews
Rating 4 - Poor. 14 out of 708 reviews
Rating 2 - Terrible. 12 out of 708 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive and professional. Superb experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Arian Bethencourt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the valet parking staff was excellent and vey helpful
Stayed 6 nights in Dec 2024

2/10 Terrible

anthony

Travelled with family
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
Stayed 16 nights in Sep 2024

10/10 Excellent

LUIS

Stayed 5 nights in Dec 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

ERIC

Stayed 3 nights in Dec 2024

10/10 Excellent

Corina F Cecena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Linxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Alison

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting convenient for the congress centre. Coffee at breakfast is not freshly brewed - v poor.
Stayed 5 nights in Nov 2024

10/10 Excellent

James Vicente, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudio

Stayed 4 nights in Sep 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service, property conditions & facilities
I highly recommend you do not stay. Anyone who rates this hotel highly is evidently doing so solely because it is a historic palace. But the actual hotel rooms are literal trash. The air conditioning was not working in the room, and the hotel staff continuously failed to give any real answer to whether it was fixed but instead informed us to go back to the room and see if it was fixed or not. We did not sleep AT ALL for an entire night in scorching heat in the room, and when I finally called at 6am to say something has to be wrong, the front desk told us maintenance wasn’t there till 8am so we’d have to wait and see. We slept half a day away on our tour bus the following day because we were so exhausted from a bad nights sleep. The security in the hotel seems to be entirely nonexistent at night to stop random people from coming into the palace, meanwhile the rooms we were in were both on the first floor with glass doors and easy access from the outside. (I have videos of walking into the hotel past 10pm with no one to be found anywhere near the front gate entrances verifying who was walking into the hotel). The breakfast was terrible - literally uncooked eggs and everything that should have been hot was frigid cold. The servers at the breakfast were useless - it was impossible to get water and coffee.
Stayed 2 nights in Nov 2024

10/10 Excellent

Guyton

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old building. Good secure parking. Suffered a loss of electricity overnight and for most of the morning making use of the bathroom extremely difficult. Thank goodness we had our own torches.
Stayed 3 nights in Oct 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without exception this was the most well trained staff I have ever experienced.
Stayed 8 nights in Oct 2024

10/10 Excellent

Conrad Darrell

Stayed 3 nights in Sep 2024

10/10 Excellent

Jimmy

Stayed 1 night in Sep 2024

10/10 Excellent

Shoshana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing hotel!
Absolutely stunning hotel and grounds. Staff was very attentive. Breakfast included a wide variety and was very good. Solid bar and hotel restaurant. Wish we had more time and had come in the Summer months to take advantage of the spa and other facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacalyn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous… the breakfast every morning was amazing!!! The staff was all friendly and helpful
Stayed 5 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Rooms could have been better kept- missing some toiletries and there was no window in the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tom

Stayed 4 nights in Aug 2024

10/10 Excellent

Chutian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great service and staff. The rooms and amenities are a little old
Stayed 2 nights in Aug 2024