2/10 Terrible
Bryette
Travelled with family
20 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I rented a 2 bedroom suite. When we set our bags down in the bedroom and immediately noticed a period blood stain on the bedding. We asked to be switched to another room and apparently there were no other room options to offer us. I highly doubt the entire hotel was booked up, I’m sure there could have been an accommodation made. Never the less the staff offered to bring up a spare set of bedding that we had to change and put on ourselves. We were unsure of the entire bedding cleanliness for all of the beds and called down to ask for more more bedding, no one answered the phones. We tried for 15 more minutes. The lighting in the rooms were VERY dim, the sitting area lamp didn’t work. When I woke in the morning and opened the curtains in the main bedroom, I noticed ANOTHER large dried blood stain on the pillow that my head had slept on. This was in a completely separate room, unaccounted with the bedroom acrossed the sitting area. I was mortified and sick to my stomach. The fact that we were not offered another option and had to change the sheets in a “clean room” is far below par for a Marriott and completely unacceptable even for a Motel6.
Bryette
Stayed 1 night in Jan 2025