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Heywood House Hotel, BW Signature Collection

4.0 star property
Georgian Liverpool hotel in Liverpool City Centre with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Standard Room, 1 Double Bed, Non Smoking, Balcony | Room amenity
Reception
Exterior
Superior Room, 1 Double Bed, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is €65
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
Shower/bath combination
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
Shower/bath combination
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 6 min walk - 0.6 km
  • Royal Albert Dock - 8 min walk - 0.7 km
  • The Beatles Story Museum - 12 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 33 min drive

Restaurants

  • ‪The Captain Alexander - ‬4 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬2 min walk
  • ‪Rudy's - ‬2 min walk
  • ‪Bacaro - ‬2 min walk

About this property

Heywood House Hotel, BW Signature Collection

Upscale hotel near Royal Albert Dock
Close to Liverpool ONE and Liverpool Pier Head Ferry Terminal, Heywood House Hotel, BW Signature Collection has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a lift and tour/ticket information
  • A front desk safe, a 24-hour front desk and smoke-free property
  • Concierge services and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Heywood House Hotel, BW Signature Collection have perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch TVs with cable channels
  • Electric kettles, housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 5.00 for adults and from GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Housekeeping is included for stays of 3 nights or more.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Frequently asked questions

Is Heywood House Hotel, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heywood House Hotel, BW Signature Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Heywood House Hotel, BW Signature Collection on 8 Jan 2025 start from €64.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Heywood House Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heywood House Hotel, BW Signature Collection?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Heywood House Hotel, BW Signature Collection located?

Located in Liverpool City Centre, this hotel is within a 10-minute walk of Liverpool ONE, Liverpool Pier Head Ferry Terminal and Royal Albert Dock. Anfield Stadium is 2.7 mi (4.3 km) away. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 6 minutes.

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not 4 star, it was warm, clean in the entrance staff lovely. The entrance door was closed so you would not know if it was open. The stair ways smelt awful. When we checked in and went to our room there was a man with a dress in gown on wandering around did not look like a tourist. The room was clean and large. The bathroom needed repair the toilet seat was loose and the shower door did not close, the sealant was very poor. The door don’t close and had paint peeling off. The bed was big and comfy. No cleaning or towel change whilst we were there very unusual for a 4 star property. Stayed in better 2 stars will not be returning,
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like the Tardis- looks tiny from the inside but is actually substantial. Room had lots of amenities- hairdryer, iron, safe, tea/coffee. But if you like an early night this is the wrong part of town as even though it was a Sunday there was music blaring til 2300 and then a huge amount of noise at 7am when the refuse collectors took the bottles from the bins! Not the hotel's fault, obviously, but be warned. Staff very friendly, location is a short walk from everywhere you might need to be in the city centre. I was pleasantly surprised by its quality.
Stayed 1 night in Nov 2024

10/10 Excellent

ALEXANDER

Stayed 1 night in Oct 2024

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness
The room was okay for 1 night. The bed was comfy, pillows not great. It was clean and the bathroom has been fairly recently updated but the workmanship is very poor. We had a broken floor tile which is potentially dangerous and we did inform the reception about it, and he was aware. But something should be done about it, even if taped over. Being asked for ID when you arrive is so outdated and £1 on an actual card deposit in case we trash our room, I found unreal. I've stayed at some high class hotels over the years and never been asked for any of this. I'd travelled 1 1/2 hours to get to Liverpool and he expected me to travel a 3hr round trip to go home and get a physical card, otherwise I couldn't stay in the room. I'm 53 years young and a business owner, so I don't see myself as someone who stays in a hotel just to trash the room. He was no help what so ever and if it hadn't have been for some helpful ladies staying there and paying the £50 deposit, we'd have had no where to stay. The other issue we have is the noise opposite our room. We were in room 107 and a nightclub was the other side ot the road, which didn't stop playing extremely loud music until 2am. This was very annoying. So, I have to say I won't be staying in this hotel again.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Not our first stay . Nice clean room with lovely facilities and bathroom. Unfortunately the room was street facing with a lot of music noise until the early hours from the adjoining bar .
Stayed 1 night in Oct 2024

6/10 Okay

georgina

It’s not an easy one to find, no visible sign- there is one but it’s not obvious, and sat nav didn’t lead to it. Maybe mention another business across the road or something? As a landmark?
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, albeit with a strange internal layout and not the easiest to navigate inside. The location is nicely located in the city centre, with fairly close proximity to everything you mostly need.
Stayed 2 nights in Jun 2024

10/10 Excellent

timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, large boutique room. Out door patio. Very comfortable and quiet, especially being located near dining and pubs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when in Liverpool.
Stayed 4 nights in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities, property conditions & facilities
The room I got given was terrible because the pub next door plays music so loud you can even sit down to relax as the bass is so loud the room vibrates. Secondly there is no overhanging bedroom light, only small lamps in the room which is really inconvenient as I couldn't see properly when I was getting ready to go out which I think it’s an absolute joke how there isn't a main light in the room, like what kind of hotel is this?? Supposed to be a 4 star one I hardly think so. Thirdly as I was checking out and I had to catch my train when I got to reception there a sign saying back in 5 minutes, I’m sorry but I have a train to catch I don’t have time to be waiting for staff members to comeback to reception so I can speak to them to check out. Overall I would never stay here again. This is probably one of the worst hotels in Liverpool that’s I’ve stayed in.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart, convenient and comfortable hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. So close to the water and tours.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly in the room was lovely. Great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Polly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely hotel which I'd happily go back to. Very quiet during our weekdays stay, cosy and well-equipped rooms, comfy beds, excellent bath - and a fantastic position, right in the centre of Liverpool. Walking distance to everywhere, but only a couple of minutes from the Liver building and the Tate on the riverside, the same from the main shopping street, and surrounded by bars and restaurants. Only irritation was the lift, which was small and slow - but we were happy to use stairs. Recommend Chop Chop opposite for a cheap and tasty lunch.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Reilly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Anita

Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in liverpool centre, clean room
Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Stayed 1 night in Aug 2024