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Cheval Phoenix House

5.0 star property
Luxury London aparthotel in London City Centre with a fitness centre

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Deluxe One Bedroom Apartment with Sofa Bed | Private kitchen
Deluxe Loft Open Plan One Bedroom with Sofa Bed
Luxury Loft Open Plan One Bedroom | Living area
Deluxe One Bedroom Apartment | Living area
Deluxe One Bedroom Apartment with Sofa Bed | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is €399
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area

Deluxe Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 73 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury One Bedroom Apartment

Egyptian cotton sheets, in-room safe, iron/ironing board

Luxury One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

Egyptian cotton sheets, in-room safe, iron/ironing board

Luxury One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 33 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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9.8 out of 10, Exceptional, (940)
The price is €344
includes taxes & fees
28 Feb - 1 Mar
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About the area

Map
1 Wilbraham Place, London, England, SW1X 9AE

What's nearby

  • Sloane Square - 2 min walk
  • Hyde Park - 14 min walk
  • Natural History Museum - 20 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Startisans, Duke of York Square - ‬6 min walk
  • ‪Sloane Square Station - ‬4 min walk
  • ‪Granger & Co - ‬2 min walk
  • ‪Colbert - ‬3 min walk
  • ‪The Hari Bar & Garden Terrace - ‬6 min walk

About this property

Cheval Phoenix House

Luxury London aparthotel in London City Centre with a fitness centre
Along with a fitness centre, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. A flat-screen TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Cheval Phoenix House offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Romanian

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: GBP 150 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Connecting units available
  • Renovated - July 2024

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House London
Cheval Phoenix House Aparthotel
Cheval Phoenix House Aparthotel London

Frequently asked questions

Is Cheval Phoenix House pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 150 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cheval Phoenix House?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Cheval Phoenix House on 23 Feb 2025 start from €398.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cheval Phoenix House?

This property doesn't offer parking.

What time is check-in at Cheval Phoenix House?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cheval Phoenix House?

Checkout is at 11 AM.

Where is Cheval Phoenix House located?

Located in London City Centre, this luxury aparthotel is within a 15-minute walk of Sloane Square and Hyde Park. Natural History Museum and Hyde Park Corner are also within 1 mile (2 km). Sloane Square Underground Station is only a 4-minute walk and Knightsbridge Underground Station is 12 minutes.

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Cheval Phoenix House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 84 reviews
Rating 8 - Good. 16 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kweku

this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

8/10 Good

Themis

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Stayed 4 nights in Oct 2024

10/10 Excellent

Jade Sau Yung

Stayed 4 nights in Feb 2023

8/10 Good

PAULA

Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Excellent value
Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Room comfort
Nice apartment, uncomfortable sleep
Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

Sonya

Stayed 2 nights in Oct 2021

10/10 Excellent

John

Superb accommodation in Knightsbridge
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2020

10/10 Excellent

Carsten

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

good
Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Perfectly adequate but overpriced for what you get
The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Unimpressed!!
Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

ricardo

Stayed 6 nights in Sep 2019

10/10 Excellent

James

Loved this place and the area
We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Christopher

Stayed 1 night in Feb 2019

10/10 Excellent

Nadia

Excellent
Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Stayed 2 nights in Jan 2019

10/10 Excellent

Mariam

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
妈的，真他妈差，就跟国内最低级旅馆差不多，服务人员非常傲慢（特别是前台那个男的），建议华人少定这家酒店、非常垃圾酒店。卫生很差，还有很多不明生物歪曲的毛在床上。妈的……
Stayed 1 night in Dec 2018